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Brook Mays/H&H Music
Votre destination de référence pour les instruments de musique et les réparations d'experts à Dallas !
4.2(5 avis)
Magasin de détail
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Votre destination de référence pour les instruments de musique et les réparations d'experts à Dallas !
Brook Mays/H&H Music est un magasin de musique de premier plan situé à Dallas, Texas, dédié à fournir aux musiciens une large gamme d'instruments, de locations et de services de réparation. Avec une note Google de 4,2, le magasin est réputé pour son personnel compétent, notamment l'expert technique Cable, qui a fidélisé une clientèle au fil des années. Les clients louent souvent le service exceptionnel et l'aide rapide offerts par le personnel, ce qui en fait un choix privilégié pour quiconque a besoin d'équipement musical ou de services. Malgré certaines critiques mitigées concernant les interactions avec le service clientèle au siège, Brook Mays demeure déterminé à améliorer votre parcours musical.
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Une large gamme d'instruments de musique neufs et d'occasion pour tous les niveaux.
Options de location flexibles pour les étudiants et les musiciens, y compris les instruments de fanfare et d'orchestre.
Réparations et entretiens experts pour tous les types d'instruments, réalisés par des techniciens qualifiés.
Aide pour les achats, les locations et les demandes afin d'assurer une expérience musicale fluide.
Conseils personnalisés pour vous aider à choisir l'instrument ou l'accessoire qui correspond à vos besoins.
Had a terrible experience this morning with the Dallas corporate office. I was fraudulently charged four times on my account and when I was transferred from another store to the Dallas corporate office a rude employee in the repair department named “ Georgeanne” was so rude and curt, would not allow us to explain our issue, told us that she couldn’t help us and kept interrupting us to give us extensions and even mentioned we might be interrupting a staff holiday party so no one might even answer the phones. She was absolutely terrible, we felt like we were an annoyance and a bother to her, she wouldn’t not even allow us to get a word out, we might have been transferred to a different department that couldn’t help us how would she have known? Terrible customer service. The man that did pick up helped us but the prior conversation with had with Georgeanne completed ruined the call for us and we will consider other local music stores to purchase and rent instruments from versus this company we have been loyal customers for years. Terrible!
My guy Cable is one of them techs here and I've been bring my instruments to him for a few years now. He is aff the chain. Very knowledgeable and knows whats he's doing.
The service here was phenomenal! I was attended immediately, Jeremy helped me out and the rest of the staff were so kind to me.
outstanding customer service! came in for slide-O-mix for my trombone during the last 10 minutes fearing the doors would be closed and the gentleman with the glasses (first front desk) helped me out immediately!
We have been using brook Mays for about 3 years! Although I feel that I have paid forever! Between all the repairs my son has needed I feel like they are good! I have been to 3 out of the 4 locations and they are all very different!
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