C&
Crate & Barrel
Crate & Barrel : Mobilier pensé avec soin et articles pour la maison, avec un service accueillant.
3.6(5 avis)
Magasin de détail
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Crate & Barrel : Mobilier pensé avec soin et articles pour la maison, avec un service accueillant.
Crate & Barrel à Leawood propose une sélection soignée de mobilier, de cadeaux et d'accessoires pour la maison. Les clients louent le personnel sympathique et attentif, ainsi qu'un magasin lumineux et accueillant qui aide les acheteurs à trouver des pièces de qualité, y compris des options non toxiques et des matériaux certifiés Greenguard Gold. Alors que certains avis soulignent un service exceptionnel, d'autres mettent en garde contre les politiques et les remboursements, reflétant des expériences variées.
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Une large gamme de meubles modernes comprenant des canapés, des tables et des ensembles de chambre, avec des options de livraison à domicile et d'assemblage.
Sélection soignée d'articles de décoration, d'ustensiles de cuisine, de literie et d'accessoires pour embellir tout espace de vie.
Cadeaux uniques et articles de crémaillère parfaits pour les occasions spéciales, avec des services d'emballage cadeau disponibles.
Aide personnalisée du personnel pour planifier et choisir des articles pour des projets d'aménagement intérieur.
Option de retrait pratique pour les commandes en ligne ou en magasin, avec un service chaleureux et efficace.
The customer service at this location is fantastic. Jenny Gillham, the manager of this location, took time out of her day to help us track down a lost gift card and genuinely cared about helping us. She was kind, patient, and didn’t rush us at all. It turned what could’ve been frustrating into a really positive experience. Huge thanks to her and the team at Crate & Barrel!
My family purchased more that 25K in furniture for our new home towards the end of the building process. We needed to cancel a few items after some final measurements were made in our theater room, which was about two weeks after our order was placed. We spoke to Jim, our salesperson, who stated the order could not be cancelled for any reason and he was to get his commission on the entire order. Then, we spoke to the Amy, store manager, who thought the situation was funny and gave us the runaround for a few weeks. Finally, we escalated the issue to corporate and were told we would receive a refund. Unfortunately, the refund never came and when we called corporate back they say they have no record of that call and will not refund anything for anyone for any reason. If you are looking to purchase a large amount of furniture make sure you look elsewhere. This store is filled with people trying to make commission and they do NOT care about your experience or helping people best furnish their homes. STAY AWAY!
Customer service was not satisfactory at all. They didn't care about helping much at all or even giving alternate solutions. The kitchen pieces and furniture are all wonderful looking but customer service was one of the worst. They gave me plates and bowls that I took home and checked the quality after, which half were defective with nicks and bad finish to where you can see the base material. Their policy was that once the sticker is taken off, they can't do anything about it. But instead of being sorry or offering an alternative solution, they just laughed it off and left. Trash. Other than that, the only reason I saved it at 2 stars was the curbside pick up. The gentlemen was really kind and helpful, much better than the rude manager of the store.
This was my first time shopping at Crate and Barrel and this store has thee best employees with phenomenal customer service (especially Dawn)! I was specifically shopping for non-toxic furniture and decor and I was pleasantly surprised with the quality! A lot of their furniture/fabrics are Greengaurd Gold certified! I’ll definitely be coming back to this location to do more of my shopping. Such a great experience!
Ce magasin est tellement accueillant et addictif. Je peux me promener encore et encore en parcourant des articles dans ce magasin pendant des heures. Cela a un effet apaisant sur moi. C’est si propre et rafraîchissant. Tout est disposé si joliment. Ça me donne envie d’acheter des trucs et de décorer mon endroit comme eux le font. C’est sans doute un endroit de rêve🤔. Le personnel est sympathique et toujours disponible pour aider.
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