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Fox Tire
Fox Tire : experts en pneus, offrant un service rapide, convivial et axé sur la valeur.
4.2(5 avis)
Réparation automobile
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Fox Tire : experts en pneus, offrant un service rapide, convivial et axé sur la valeur.
Fox Tire, situé au 1035 William St, Buffalo, NY 14206, est un magasin de pièces automobiles et un atelier de réparation. Les avis louent un service bien organisé, des techniciens en pneus compétents, un personnel sympathique et compétent, et des options de pneus abordables avec des montages rapides et efficaces. L’expérience est souvent décrite comme axée sur le client; l’un des avis mentionne un problème lié au frein et une discussion sur la garantie, soulignant l’importance d’une communication claire.
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Un large choix de pneus neufs et d'occasion, y compris des options d'hiver et toutes saisons, avec une installation et un équilibrage professionnels.
Réparations complètes des freins, des moteurs et d'autres systèmes, réalisées par des techniciens qualifiés utilisant des pièces de qualité.
Inspection, réparation et remplacement des composants du système de freinage, y compris le servofrein et les plaquettes, pour garantir la sécurité.
Changements de pneus rapides et efficaces pour les crevaisons ou dommages inattendus, disponibles même les week-ends.
Tests avancés pour identifier des problèmes tels que le témoin moteur et proposer des solutions de réparation précises.
Financement flexible et plans de paiement pour rendre les pneus et les services accessibles à tous les budgets.
I love this place. I come here every time I need tires. The staff is friendly and are super knowledgeable about their stuff! I love the affordable payment options they have for the tires and services they provide. Bring a book or some work with you while you wait. Because they do such a great job, the place is busy and you’ll be waiting, but it is WORTH IT. Shout out Fox Tire.
We purchased a 2023 Kona with less than 5k miles on it in October and unfortunately dropped a tire at 2am on a Saturday morning from a pothole. Being a nearly new vehicle in excellent condition it was essential to me that I match the same tire and simply couldn't afford a pair brand new installed before Christmas. After 1 physical in person appointment that morning and 6 hours of searching online came up with nothing. Finally someone referred me. One call to fox, they said come on down we got you brother. Dropped off my wheel and just over two hours later last minute on a WEEKEND, I got a call saying I was all set. Incredibly surprised that they were so efficient and working so diligently on a weekend. Wasn't the only surprise. After paying a bill that was not only cheaper but better than the other options I had available, the crew member brought out my wheel and I was shocked to have received THE EXACT TIRE I WAS LOOKING FOR. Not only did they absolutely save my butt in a huge bind, but did it with great customer service, and I actually got a used tire that was nearly brand new. Perfect install was balanced and all sensors work. Seemless transaction and I'm still surprised that one call made a huge list of problems go away. Thanks fox. Side note, the guys working here are solid guys, I was even asked my budget and what was important to me about the tire and the representative took the time to really identify my needs and he met every single one of them. This call will not be a waste of your time, will probably make your day a lot better. Give em a call and I'm willing to venture they will get you out of a bind too.
I had an amazing experience with Max! He went above and beyond to help me find the perfect winter tires, making the whole process incredibly easy and stress-free. Max clearly knows his stuff—he listened to what I needed, gave great recommendations, and made sure I got high-quality tires at a great value. What impressed me even more was how quickly everything got done. My tires were changed efficiently and right on schedule, with no delays or hassle. The service was professional, friendly, and genuinely customer-focused from start to finish.
Didn’t have the best experience here to be honest, and I’ve been coming to Fox for quite some time. I came to them because the brake power booster needed to be replaced in my vehicle. The check engine light was on and the brakes were super hard to press. They charged me a little over 1k to fix the problem which was fine. The problem: When I went to get my car back from them the check engine light was still on, and the brakes were still hard to press. I went back and forth with the gentleman on the phone who just told me “well we already fixed your issue you’ll have to take it to the dealership” despite my protests that they hadn’t done something right. Sure enough made an appointment to the dealership which took a little bit to get fit in, they run down tests and find out that I WAS RIGHT. Fox tire had damaged my brake boater while installing it leading to the underlying issue. I called Fox back and explained to them what the dealership told me and they’re arguing with me about if my vehicles repairs are under ‘warranty’ or not as if they’re not the ones who messed up the original job I paid them to fix. Had you of just listened to me the first time and double checked your work we wouldn’t be here. Anyways I had to spend another $200 to get the car towed from the dealership and back to Fox, and not to mention all the ubering I had to do from work and home for weeks due to their negligence. And nobody seemed apologetic at all if anything if seemed like the got really defensive being told they jacked up. Definitely will be going to my dealership from now on, as the price is worth getting some basic courtesy or respect cause clearly Fox doesn’t really care as long as they get paid.
I’ve been taking my Subaru to this shop, and they consistently go above and beyond to accommodate me, ensuring I leave satisfied. Their organized system and skilled tire technicians make the experience seamless, which I greatly appreciate since dealing with cars can be stressful enough. Highly recommend them!
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