FV
Furniture Village - Liverpool
Style, service, livré avec soin.
4.6(5 avis)
Magasin de détail
$$$
Style, service, livré avec soin.
Furniture Village - Liverpool est un détaillant de meubles et d'articles pour la maison situé au Unit 5A, Aintree Shopping Park, Ormskirk Rd, Aintree, Liverpool. La succursale de Liverpool Aintree est saluée pour son personnel chaleureux et professionnel et son service utile, allant du conseil en magasin à la livraison et à l'installation. Les clients notent une expérience d'achat sans pression et une livraison rapide et courtoise avec l'installation, ainsi que des touches accueillantes comme des cookies et du café.
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Parcourez et achetez des canapés, des chaises, des ensembles de salle à manger, des dressings et bien plus encore pour chaque pièce.
Bénéficiez de conseils d'experts du personnel sympathique et compétent pour vous aider à choisir le meuble idéal pour votre maison.
Service de livraison professionnel avec installation incluse, garantissant que vos meubles arrivent en toute sécurité et sont prêts à l'emploi.
Profitez d'une atmosphère conviviale avec un café offert, du chocolat chaud et des biscuits pendant vos achats.
Assistance et support continus pour vos achats, y compris le suivi des commandes et le service client.
I Visited the Aintree branch yesterday but I can't say I found it particularly welcoming. There were no other customers when I first arrived but four staff chatting to the side. No problem with that as it was quiet. However I would have expected someone to approach me to see if I needed any help, given they weren't busy. I had to approach them and they just looked at me. I asked one man for help but he said he couldn't. I didn't quite catch his reason why but found it odd as he had been standing chatting. Two others didn't offer to help but moved away. The fourth person, a lady at the desk, then intervened and helped to sort my order. I dealt with Joe France last Summer when I ordered a dining set and he was brilliant. This just wasn't the same level of Customer Service.
Ordered new sitting room two seater settee and single chair today(29/10/25) Lauren, the Sales Consultant, at the Liverpool Aintree branch, was so nice. She was very professional, friendly, courteous and approachable. We are presently awaiting a new kitchen table and two chairs, ordered nearly five weeks ago. This is the reason we again purchased; the new sitting room furniture, the quality of the products we are now awaiting.
So helpful! Can’t thank Matt (at Aintree store) enough for all his help, 3 visits and finally have the sofa we want. Delivered in time for Christmas. Really appreciate your patience and humour! Great sales man and lovely hot chocolate maker! Happy customers .
We came into the aintree store just having a browse. A staff member greeted us and let us know he was rhere to support without being pushy. We ended up asking about a corner sofa we liked and the knowledge he shown swayed us to make the purchase. The sofa arrived a week later and the guys who delivered and set up were great. The experience was great from store to door. My only regret is i have completley forgotten the guys name from the store as he was exceptional!!
Brilliant service from Doug!! No pressure, no stress, made buying our new sofa a totally fab experience. So helpful, will be back to pick our new wardrobes soon. Amazing staff ⭐️ Thank you Doug and thanks for the cookies & coffee Lynn & Pete
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