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HI Tech Car Audio
Des conseils honnêtes et des installations audio automobile expertes.
4.8(5 avis)
Electronics Store
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Des conseils honnêtes et des installations audio automobile expertes.
HI Tech Car Audio à El Cerrito se spécialise dans l'électronique, les pièces automobiles et la réparation automobile, avec un accent sur les installations audio pour voiture. Les clients louent un service honnête et sans pression ainsi qu'un personnel compétent, dont Sean, Will et Carlos. Le magasin assure des délais d'exécution rapides des commandes, des installations propres (caméra de recul, teintage des vitres), des conseils utiles et des remises pour les clients fidèles. Cette boutique de confiance est LA référence pour du matériel audio de qualité et des améliorations automobiles fiables.
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Installation professionnelle de haut-parleurs, de caissons de basses, d'amplificateurs et d'autoradios pour une qualité sonore améliorée.
Teintage de vitres de haute qualité avec garantie offrant une meilleure intimité, une protection UV et une esthétique améliorée.
Installation experte de caméras de recul pour une sécurité accrue et une apparence soignée, proche de l'équipement d'origine.
Vente d'équipements audio, d'électronique et de pièces automobiles, avec des conseils honnêtes et des tarifs compétitifs.
Conceptions et installations de systèmes audio sur mesure pour des expériences sonores personnalisées et des améliorations du véhicule.
Consultations personnalisées et service client de premier ordre pour vous aider à choisir les bons produits et services.
Dropped my car off early at 10:30 AM thinking it might be started sooner. When I came back around 5:00 PM, the car was almost done. It was finished by 5:10, but I then waited about 30 more minutes because the tech (Carlos) stepped away before releasing my keys, even after the car was already pulled up front. Before booking the appointment and paying the deposit via Phone, the manager (Will) mentioned I’d receive an additional $50 off for being a repeat customer. When I arrived, the price didn’t reflect that. I didn’t push the issue, but it felt like a bit of a bait-and-switch, even though the final price was still competitive. A few small details were also missed: the dealer sticker wasn’t reapplied to the windshield, there were leftover strips of tint inside the car, and the window had some squeegee streaks. Overall, the people are cool and the work is solid, but the customer service and attention to small details could definitely be better.
I’ve been doing my own car audio for 25 years and I’ve always used the big names store and such over the years but as I was starting to build my current build I was looking online and ran across hi-tech car audio. The reviews I read made me want to give them a chance and boy I’ve never been more pleased with my orders. I placed my first order on Black Friday and the next day I was contacted and was informed of an issue with the head unit I wanted. He started off offering to upgrade me to a newer unit and a store credit and after several emails back and forth I decided to upgrade a little more to get exactly what I was looking to buy. Sean gave great advice and suggestions and let’s just say I’ve placed several orders with them since. Everything was shipped out quickly and the customer service is top notch. We discussed what I wanted and he continued to get be some great advice and I couldn’t be more pleased. I wish they wasn’t completely across the country from me so that I could go meet them and check out their store. I’m already planning my next build once I get this one completed. Good customer service is getting harder and harder to find these days so if you’re planning to buy some audio equipment I highly recommend giving them a shot. Have a great day and God bless. Ps. I’ll post pictures after I’m done
Amazing customer support, I was fortunate enough to have Sean assisting my troubles. I had ordered speakers that were discontinued, which I hadn’t known; Sean brought it to my attention that they were discontinued and offered me a full refund, and a 10 dollars off code. I sent an email stating I wanted a refund, and in under 30 minutes I got a notification saying a full refund was in action. It’s businesses like this that are genuinely there for their customers. If I could shake Sean’s hand right now, I would. 10/10 customer service
I like these guys. They don’t upsell. Give you what you want. Honest and know their stuff. It’s an old school shop with old school dudes who don’t pressure you. Tell them what you want, how much you’re willing to spend and they’ll set it up. It’s still cheaper to install on your own, and if time is your commodity, then I don’t mind paying experts to do it right. Maybe if I was 40 years younger I would enjoy installing my own still. 😂
Just wanted to give praise to the professionalism Will showed. He was very in tune and gave me plenty of options to choose from, and not just sell what would make the business more money. They were quick with their backup camera install. Very impressed on how clean looking the install was, almost looks like it came stock like this! I also had tint installed, looks amazing and the guarantee they offer is the cherry on top. Would highly recommend coming here. I'll be back again when I need more work done. Thanks again guys!
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