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Homewise Appliance
Homewise Appliance : des conseils utiles, une livraison fiable et des articles pour la maison de qualité à Emeryville
2.6(5 avis)
Magasin de détail
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Homewise Appliance : des conseils utiles, une livraison fiable et des articles pour la maison de qualité à Emeryville
Homewise Appliance à Emeryville propose une large sélection d’articles pour la maison avec un personnel attentif et compétent. Les clients soulignent des conseils utiles, notamment des explications approfondies sur les options de cuisinières GE et les caractéristiques des réfrigérateurs, et ils louent une livraison ponctuelle. Cependant, certaines expériences mentionnent des installations endommagées, des retards de stock et un suivi incohérent, ce qui souligne l’importance d’un service fiable.
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Un large choix de réfrigérateurs, cuisinières, lave-linge, sèche-linge et bien plus encore, provenant de marques de confiance.
Services de livraison planifiés avec manipulation soignée et aide à l'installation en option.
Installation experte des appareils, y compris les raccordements et la mise en service de base pour assurer un bon fonctionnement.
Orientation personnalisée par un personnel compétent pour vous aider à choisir les bons appareils selon vos besoins.
Assistance continue pour les commandes, les mises à jour de livraison et les demandes après achat.
They haven’t delivered my order for over 3 months, and keep lying to me about delivery date, and blaming that I missed my email. I didn’t. And every time I call I am told it’s on back order. They promise to call me back, but never do. Do not work with Antonio Cruz. Unprofessional and disrespectful. I spoke with another salesperson who told me that my products were used to fill another customer’s order. After which there was still no follow up from either Antonio or his manager.
The customer service was great! Everyone was really helpful and knowledgeable! Unlike places like Home Depot where you can’t find a person to help you and where the check out line is a nightmare, AHA was very smooth from start to finish.
It was finally time to replace my leaking, freezing LG fridge and my 1980 range. Steven was our salesperson and he spent an hour with us going over all of the options. He explained the differences of the various trims of GE ranges and options on our fridges. Our delivery came as planned and the service that delivered was amazing. They even worked out a deal to move my old range to my mother-in-law's apartment downstairs. Her oven was older than mine and was basically a box with two sticks that rubbed together for heat. (Disclaimer: This was outside of our delivery agreement and we paid extra!) Holy crap. The first meal we cooked came out even better than we expected.
Ordered a stacked washer dryer unit. The installers damaged our home bringing in in. After a single use the vent popped out from the dryer and they wouldn’t help. Items that we had tried to wash were ruined because of their incompetence. They repeatedly insisted everything was installed correctly even tho vents are popping out with normal use. Terrible and very expensive experience.
Made purchase of several items for my kitchen remodel and felt that the service was good during those couple of visits. Appliances didn’t arrive on the designated date and poor response from the sales person. Had to contact general a manager to get a response. Finally was told that the sales person didn’t charge tax in the items so delivery never got processed (WTH???). All went smoothly after I got to the right person (and several emails) and luckily my kitchen remodel got delayed by a couple of weeks but this could have had major impact to the construction schedule. They need to iron out their process and train their sales reps better.
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