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Hughes Exterminators
Votre maison sans nuisibles, grâce à des soins professionnels.
4.2(5 avis)
Business
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Votre maison sans nuisibles, grâce à des soins professionnels.
Hughes Exterminators à Saint-Pétersbourg, Floride, propose des services de lutte antiparasitaire fiables, adaptés pour protéger les maisons contre les nuisibles. Connus pour leur écoute attentive et leurs inspections approfondies, leur équipe assure un environnement sûr en traitant les problèmes de parasites rapidement et professionnellement. Les clients ont salué le professionnalisme des techniciens pour leur service exceptionnel et leur réactivité. Que vous soyez confronté à une invasion de nuisibles ou que vous ayez besoin de traitements préventifs, Hughes Exterminators demeure un choix fiable dans la région.
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Des services de pulvérisation complets pour éliminer les nuisibles courants tels que les fourmis, les cafards et les araignées, avec un souci du détail et la protection des sols.
Évaluations et traitements détaillés des dommages causés par les termites, y compris des inspections de suivi pour garantir une protection à long terme.
Des plans personnalisés pour empêcher l'intrusion des nuisibles dans votre domicile, idéaux pour des besoins saisonniers ou liés à vos déplacements, avec des options écologiques.
Des services spécialisés pour sécuriser les vides sanitaires et les seuils d'entrée, minimisant les intrusions de nuisibles tout en respectant l'intégrité du bien.
Support continu et réactivité pour répondre à vos préoccupations, avec un accent sur la responsabilité et la satisfaction du client.
Hughes stands behind their word. Had things that were missed when buying a house but they came out to do detailed inspections to make sure I was good. Businesses make mistakes but the reaction is the most important thing.
“Excellent service over the years—always reliable, professional, and thorough. I truly appreciate the consistent care and attention to detail!”
Living in FL you have to accept you have bugs - everywhere - but not in the home! We called Hughes to make sure no critters got past the threshold of our windows and doors while we were away on a trip. Chris came, put on shoe booties to protect our floors from dirt, and sprayed away. He was knowledgeable and personable and we felt very happy with the results.
My service tech is always on time, is very nice and respects my wishes to keep my butterfly larvae safe.
Unresponsive, unprofessional, unaccountable. The team from Hughes came to my house to assess my possible termite damage. I work from home, so I did not supervise them closely. However, when they left, I noticed that they damaged the area in and around the entry to my crawl space (pictures included). It's a small matter, so I let it go, yet was hesitant to continue doing business with them. About a week later, one of their representatives reached out to me to inquire about the quote they sent me. I mentioned the damage and provided the pictures. Rather than apologize, they denied culpability. Since their denial, I've reached out to them via voicemail and text - both to Tony who reached out about the quote and to the tech who came to my house (Evan). They have not responded to my inquiries. Either they did not recognize the damage they did, or they recognized it and did not tell me. The former is a matter of attention to detail, the later a matter of integrity. When combined with their lack of accountability and general unresponsiveness, I feel fully justified giving them the worst possible rating. ***UPDATE*** Since I posted this, a representative replied with a comment to this post. They said they would review it internally and follow-up. About a week later, I did receive a call from Hughes. However, it was not a follow up from management, but a salesperson reaching out to sell me again. No mention of my previous issues. I was taken aback by the complete lack of awareness and accountability throughout multiple encounters with people at different levels of the company. If I could take away the one star, I would.
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