IF
iA Financial Group : Head Office
Fournir des solutions d’assurance et financières sur mesure avec des conseils d’experts pour les résidents du Québec.
2.4(5 avis)
Insurance
$$$
Fournir des solutions d’assurance et financières sur mesure avec des conseils d’experts pour les résidents du Québec.
Le siège social d'iA Financial Group au Québec propose une gamme de services d'assurance et financiers, y compris des REER et des FHSA, ainsi que des évaluations personnalisées des polices. L'équipe a pour objectif d'accompagner les clients via des consultations virtuelles et en personne, en se concentrant sur la compréhension des besoins individuels afin de recommander des produits adaptés. Si certains clients apprécient des conseils approfondis, sans pression et la flexibilité, d'autres signalent des incohérences dans le service et la formation. Le siège sert de centre opérationnel pour la planification financière et les activités d'agence d'assurance dans la région.
Aucune photo disponible
Des assurances vie complètes, adaptées pour protéger votre sécurité financière et celle de votre famille.
Des conseils d'experts sur les REER, les FHSA et d'autres plans d'épargne-retraite pour vous aider à atteindre vos objectifs à long terme.
Une variété d'options et de stratégies d'investissement pour faire croître votre patrimoine et gérer les risques efficacement.
Conseil financier personnalisé et évaluations pour créer des plans sur mesure adaptés à votre situation unique.
Des solutions d'assurance pour les entreprises, y compris des régimes collectifs et une couverture en responsabilité pour protéger vos opérations.
I keep calling to transfer my RRSP to an FHSA, and every advisor I speak with at iA gives me a different explanation of the process. Every time I call, I’m told something new. It really shows that there is a lack of proper training at iA, and no one seems to follow the same procedure unless they’ve learned it from previous customers who have already had to call customer support a dozen times. I made the exact same request with Desjardins and it was resolved within one hour. With iA, it’s taking forever. Nobody seems to care, and no one has complete, accurate information to actually help. This has been extremely frustrating and disappointing.
Terrible customer service. I've called 6 times to resolve an issue non of the agents have the capacity to fix it, they can't or wont transfer me to a supervisor, all of them offer to have a manager call me back, its been 2 months and no one has called me back. An agent put me on hold today for 30min then just hung up. I will go out of my way to tell anyone one and everyone to get insurance or any financial products somewhere else.
I got a new job and wanted to withdraw my holding in my old RRSP plan. I actually put it off for months as I assumed it would be super difficult. Patrick was a great help and had it all handled with literally 5 minutes. Deducted 1 star as it was supposed to be direct deposited but they sent VIA mail but not the end of the world
They are literally making my blood boil. Can't deal with them no more as its like talking to a 1 year old infant trying to make him/her solve a simple 1+1 mathematical question. Humanity is doomed with this kind of service. What have I done to deserve this!
Sue and John took the time to thoroughly assess our financial situation before recommending a policy that truly fits our needs. They were not pushy in any way, but instead offered thoughtful advice throughout the process. It was clear that their priority was helping us make the best decision, rather than just making a sale. We appreciate their genuine support and expertise, and they were flexible in meeting with us both virtually and in person.
Revendiquez iA Financial Group : Head Office pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
