Legacy Plumbing

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Ray Mastersonvia Google

il y a environ 2 mois

Used Legacy Plumbing to replace a water heater located in our attic. Communication throughout was timely and they did a great job installing it. Paul and Spencer were extremely knowledgeable and we were pleased with everything. We would highly recommend using them for any plumbing needs.

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Mark Damavia Google

il y a environ 2 mois

I have used Legacy for all my plumbing issues for at least 1@ years. They are always thorough in their explanation and completion of the job. Very customer service oriented. I have had Wayne on a number of jobs. Very good and he has been with Legacy for a number of years.

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Lisa Hvia Google

il y a 2 mois

Tyler and Nate were wonderful! Tyler is sharp and knows what he is doing. He is very kind and I felt at ease with him immediately. He explained the project in terms I could understand, including drawing pictures and showing photos. His quote was reasonable and competitive. There were no surprise costs during, or at the end, of the project. Nate was friendly, polite, and very engaging. We talked about museum exhibits and history. He was such a pleasure! Ashley helped me set up the appointment and was also kind, responsive and helpful. Not only will I use Legacy Plumbing in the future, I will tell anyone I know who needs a plumber to call them.

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Yang Zhaovia Google

il y a 6 mois

I had a great experience with Legacy Plumbing last week when Adam and Daniel came out to fix a leak at our foundation near the flower bed. They found the problem quickly and carefully exposed the pinhole leak. They rebuilt the water box to make sure we had a reliable shut-off valve and replaced the old pipes with PEX for better durability. After turning the water back on and clearing the air from the faucets, they found another leak under the slab. They replaced the old line with a new hose bib and sealed up the hole. Adam and Daniel were professional, efficient, and did great work. I’m really happy with how everything turned out, and the pricing was fair. I highly recommend Legacy Plumbing for any plumbing needs!

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Taehoon Kimvia Google

il y a 9 mois

Very disappointed with the lack of integrity by the team that visited our home on 6/10 to help diagnose the leak we were having in our kitchen ceiling. Long story short, they damaged our kitchen cabinet and didn’t even tell us about it. We had them come out twice. The first time they sent someone, they mentioned he had 3 years of experience. Thinking we were dealing with a very complex plumbing issue, we asked them to send someone with more experience. No disrespect to the gentleman, but we wanted to ensure we can get to the bottom of the issue efficiently. Unfortunately, they declined our request saying the plumber was already dispatched. To his credit, the plumber was very professional and we believe he did give his honest best to diagnose. However, that just wasn’t enough. He couldn’t quite figure out the issue and suggested to fix a tub drain. His visit was $500 including the tub drainage replacement. This did not solve the issue. Want to be very clear, we’re not upset that we spent $500 and it didn’t solve the problem. We understand he tried his best and charged us what he was supposed to. Since the issue wasn’t solved, we had to get them to come out for the second time. This time a different team and with a supervisor with 20+ years of experience. We later found out that while they were cutting into the kitchen ceiling, they grabbed onto our kitchen cabinet trim (it’s not able to hold much weight) and damaged it. I understand accidents could happen, but I expect them to have the integrity to tell us if they caused any damage. Instead, we paid total of $700+ for them to diagnose two separate times, replace something that wasn’t causing the issue, and with a damaged cabinet that they didn’t tell us about. I hope they do right by their next customer.