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Lex Express Detailing
Lex Express Detailing : Plus de poils d’animaux, l’éclat d’un showroom retrouvé.
5(5 avis)
Business
$$$
Lex Express Detailing : Plus de poils d’animaux, l’éclat d’un showroom retrouvé.
Lex Express Detailing à Lexington, KY (182 Turner Cmns Wy Suite 130) se spécialise dans le detailing intérieur et extérieur complet. Le Détail Premium comprend le detailing complet du haut vers le bas, à l'intérieur et à l'extérieur, ainsi que des améliorations telles que l'élimination des poils d'animaux, la restauration des phares, le détail du compartiment moteur, le traitement à l’ozone et un scellant céramique de 6 mois. Les évaluations louent l’élimination spectaculaire des poils d’animaux, une planification efficace et un personnel professionnel; une critique a noté que les résultats premium n’étaient pas parfaits par endroits et un remboursement intégral a été offert pour régler le problème.
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Détail intérieur et extérieur complet, incluant la correction de la peinture, le scellant céramique et toutes les améliorations.
Nettoyage minutieux des sièges, des tapis, du pavillon et des surfaces, y compris l'élimination des poils d'animaux et un traitement à l'ozone pour les odeurs.
Lavage, barre d'argile, polissage et élimination des rayures pour restaurer la peinture et la protéger avec des revêtements céramiques.
Protection avancée à long terme pour la peinture et les surfaces, idéale pour les finitions mates ou brillantes.
Service spécialisé pour éliminer les poils et la salive d'animaux sur toutes les surfaces intérieures.
Nettoyage et polissage pour améliorer la visibilité et l'apparence des phares embués.
This place was amazing! Got in contact with them and scheduled very quickly! Got an interior clean and only took about 2 hours for it to be done with 2 people ahead of me! My car looks and smells brand new! They are also great with spot treatments if something spilled or you have a bad smell from something! Highly recommend!
Took two SUV’s in for a full detail and ceramic coating on a matte black finish. I couldn’t be happier with the service and the results. Highly recommend!!!
Paul was PHENOMENAL!! Very professional, punctual, knowledgeable when it came to explaining the breakdown of cost, as well as efficient. My atlas came out sparkling ✨ !
Unbelievable job! I have two large dogs I have been transporting in my car for 4+ years so there was hair covering every surface. Upon receiving my car back from LED there wasn’t a single pet hair remaining. Amazing job! 10/10 recommend Before/after pics for reference
UPDATE: I updated this review from a 1-star to 5-star (I don't want a 1-star to be a mark of a bad day/growing company's learning experiences). Someone within the company reached out after seeing my review and offered a full refund to make it right which was SUPER appreciated. They let me know they're growing and training new folks so it makes sense this happened and that the detail was no where near the standard they expected as well. I am super satisfied with the resolution. Because it was seamless with this resolution, I would consider giving them another try for an upcoming detail! I paid $680 for a premium detail and 8 hours later, my car looks like it just got a really good exterior cleaning (they did kind of buff out a scratch I think someone left from a shopping cart), but the interior was another story. There was a lot of dog hair and drool and that was definitely awesome that they tackled that, but I've had the same dirtiness and gotten a basic wash or even a $300-400 detail and seen better results. The reason why I'm even bothering leaving a review is because for over $700 including tip, I would expect it to look amazing. If you specialize in details, it should be 10/10. What the Premium Included: - Complete Detailing Top to Bottom, Inside and Out - ALL 10 Ala Carte Upgrades Included (Pet Hair Removal, Headlight Restoration, Engine Bay Detail, Ozone Treatment, Clay Bar, Headliner Cleaning, 6 Month Ceramic Sealant, Undercarriage Flush, Spot Scratch Removal, Leather Treatment, PLUS 2 Step Paint Correction) Things that weren't up to standard for a premium detailing: - Streaks/smear marks on windows (yes, I know it happens, but for a premium detail at that price, the windows should be crystal clear - a local car wash would fix streaks for a basic wash) - Screen for map/music/etc. was not cleaned - there were spots and smears all over - Dirty back seats/whatever residue was on there wasn't cleaned (could clean it off with my nail) - Gauge glasses (for speedometer) had spots all over it like it hadn't been cleaned - Dirty cup holder (was able to do the cleaning at home with a rag and cleaner) - Speakers were not cleaned (easily cleaned at home with a rag and cleaner) - Ceiling was not cleaned (easily cleaned at home) - Back seat/trunk had a part that was popped out and they didn't put it back in. The mats were cleaner, but still dirty (again, tested at home and it came right off - because I was trying to see if maybe the car had just been dirty too long) - Metal parts of the interior (like for the headrests and door handles were not cleaned) I don't expect perfection, but I would've been bummed if I spent this much for a $300-$400 detail, but for $680 I am more than bummed. That is a pretty penny to lose and not have the results. If they couldn't get the car there, they should've walked me through why and shown me why. I would never go here again. Taking my car to a basic wash to get the interior cleaned up.
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