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Marcello Watches & Repair
Marcello Watches & Repair : soin fiable et méticuleux pour chaque montre
4.2(5 avis)
Business
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Marcello Watches & Repair : soin fiable et méticuleux pour chaque montre
Marcello Watches & Repair, situé au 2030 Union St, San Francisco, CA 94123, reçoit des éloges pour la réparation horlogère réalisée par Ben, décrit comme professionnel, compétent et méticuleux. Les avis mentionnent un service honnête et fiable avec des explications claires, de nombreux clients revenant pour des réparations ; le magasin est décrit comme ayant une présence de 20 ans. Un avis mentionne une expérience négative avec un remplacement de pile sur une G‑Shock, conseillant de faire preuve de prudence pour les réparations complexes.
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Installation professionnelle de piles pour montres à quartz, garantissant un fonctionnement correct et une résistance à l'eau.
Entretien expert des mouvements mécaniques, incluant le nettoyage, le réglage et le remplacement de pièces pour montres vintage et de luxe.
Inspection du boîtier et remise en étanchéité pour maintenir la résistance à l'eau, avec des tests de durabilité.
Sélection soignée de montres neuves et d'occasion, allant des modèles du quotidien aux pièces de collection.
Grande variété de bracelets et sangles disponibles, avec installation et ajustement professionnels pour le confort.
Évaluation complète des problèmes de montre, avec des explications claires et des recommandations de réparation.
My vintage Raymond Weil tank watch hadn’t been worn for several years. After having a new battery installed it was literally making up for lost time by running way too fast. Ace technician Ben opened it up, patiently removed several tiny bits of schmutz under the crystal and muttered some sort of magic spell - now it’s keeping perfect time once again. When I win the lottery, I’ll be in for an upgraded timepiece. Thanks Ben!
I brought my watch in for repair, and he was very helpful, kind and friendly. He truly loves what he does, and he’s an honest and reliable craftsman. I highly recommend him.
I took my G-Shock GGB100-1A to Ben for a battery replacement after he assured me he could handle the job. Unfortunately, here’s what happened: 1. The job was not completed within the promised timeframe. He didn't bother calling me in advance and informing me about the delay. 2. The incorrect battery was installed, and now the mechanical arms no longer function correctly. 3. Several screws were stripped from overtightening, replacements difficult to find. See the photos. 4. The case is not properly closed, compromising the waterproofing. Have zero trust in this watch after seeing the quality of his work. 5. My follow-up phone call and voicemail were ignored. This watch isn’t just a piece of jewelry, it’s a functional tool I depend on. Ben should have declined the job if it was beyond his expertise; He would lose 35 dollars but that level of honesty would have earned him a 5-star review from me. This shop might be fine for simple watches, but for more complex or technical work, be aware of the risks. I hope my experience helps others avoid the same mistake.
I brought in my Rolex for assistance and was helped by Ben, who was professional, knowledgeable, and meticulous. It was easy to have a full conversation with him about my timepiece—he clearly knows his craft and takes the time to explain things. I highly recommend Marcello Watches & Repair to anyone looking for a trustworthy and skilled watchmaker!
Can’t say enough good things about Ben. Refused to take my money for a minor adjustment…. So here I am leaving positive feedback. The place has been here for 20 years for good reason. Watches for sale and great collection of cool bands to go with em’. Cheers and ty for the love!
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