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MercyOne Des Moines Pediatrics Urgent Care
MercyOne Des Moines Pediatrics Urgent Care : des soins pédiatriques de confiance lorsque cela compte.
3.4(5 avis)
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MercyOne Des Moines Pediatrics Urgent Care : des soins pédiatriques de confiance lorsque cela compte.
MercyOne Des Moines Pediatrics Urgent Care offre des soins pédiatriques d’urgence à Des Moines, mis en valeur par le Dr Julie Hanson, MD, dont les soins sont décrits comme bienveillants, accessibles et approfondis. Les avis soulignent un personnel d’accueil chaleureux, des infirmières attentives et des appels personnalisés pour les résultats des tests. Certains retours évoquent les exigences liées aux rendez-vous et les temps d’attente, mais les familles font confiance à des soins rapides pour les enfants.
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Des soins médicaux immédiats pour les enfants souffrant de maladies ou blessures non graves, telles que fièvre, infections ou blessures mineures.
Des visites planifiées avec des pédiatres pour des évaluations approfondies et des plans de soins personnalisés, en veillant à des temps d'attente minimes.
Tests et dépistages sur place pour diagnostiquer rapidement les conditions et proposer des recommandations de traitement précises.
Assistance post-visite comprenant des consultations téléphoniques et des mises à jour des résultats pour surveiller la récupération et assurer une santé continue.
Conseils sur le bien-être de l'enfant, les calendriers de vaccination et les mesures préventives pour favoriser une santé à long terme.
I want to give a shout out to Dr Julie Hanson and her nurse. My child was seen last weekend and I remembered her immediately from when I brought in my baby a few years ago who was very colicky and while nothing ended up being wrong, she had sat down and was relatable and so so kind about dealing with a colicky baby :) This visit was for something totally different but she was just as fabulous. Her nurse was wonderful too.
We just walked in for my son to be seen were told "you need an appointment, we stopped taking walk-ins over a year ago". First of all, I bought my other son in LAST MONTH as a walk in, and they had no issues with that and didn't mention anything about needed an appointment. And two.......why do you have "Urgent Care" in your name if your just a regular doctor office? The whole concept of "urgent" means they can't wait to see a regular doctor and need to be seen right away.
Doctor was nice but the service is garbage. Walked in and was told they don't accept walk ins and they we needed to make an appointment. Which is silly it's literally an urgent care ? But they booked us an appointment for in 20 minutes- Great. 40 minutes after our appointment we are still waiting. So I go to reception and ask - she gets an attitude with me purely out of nowhere and says we were a walk in so appointments take priority over us...there was still someone ahead of us. I'm sorry what the hell was the point of forcing us to make an appointment - because you don't accept walk ins - if we were still going to be treated like a walk in? Which I said to her and was about to leave. All of a sudden the doctor was available to see my child.
We are so grateful that this office is an option! We have brought our child here on multiple occasions when she was sick during the weekend. Saved us multiple emergency room visits! Dr. Julie Hanson is truly amazing! Makes us feel comfortable, very informative and friendly. She even personally called me with test results. Something you don't get every day in the medical field! Can not recommend this office enough!
I took my daughter here and the front desk staff were really kind and helpful. The nurses were friendly and great with my infant. Dr. Julie Hanson, MD went above and beyond in her care for my daughter than anyone has ever done. If it wasn't urgent care, I would want her to be my daughter's full-time pediatrician. Just remember to make an appointment.
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