MM
Metro Movers
Metro Movers fournit des devis clairs, un maniement soigné et des déménagements fiables.
3.4(5 avis)
Home Services
$$
Metro Movers fournit des devis clairs, un maniement soigné et des déménagements fiables.
Metro Movers est une entreprise de déménagement et de stockage à New Hope, MN. Les avis louent une communication claire du devis au coût final, des équipes courtoises et efficaces, et un maniement soigneux des biens sans aucun dommage. Les clients soulignent des estimations transparentes et des tarifs abordables par rapport à des déménageurs plus importants, bien que quelques notes évoquent des remboursements de dépôt et des préoccupations liées à la planification.
Aucune photo disponible
Déménagement tout compris dans la région des Twin Cities, incluant l'emballage, le chargement, le transport et le déchargement.
Déménagements fiables sur 120+ miles, avec chargement sécurisé du camion et une livraison ponctuelle à votre nouveau domicile.
Emballage et rembourrage professionnels de tous les meubles et objets fragiles pour éviter les dommages pendant le transport.
Options de stockage sécurisées à court et à long terme pour vos biens pendant les périodes de transition ou de désencombrement.
Estimations détaillées préalables via des relevés vidéo, sans frais cachés et une communication claire tout au long du processus.
We used Metro Movers to swap furniture from a main floor room to a lower level room. We were completely satisfied. When I first called Metro all procedures and costs were explained. I received an email estimate which was also the final cost. No "surprises". The two movers arrived at our condo at the time promised. No waiting around. They were courteaous, efficient, careful, and strong. No damage was done. I would use Metro Movers again if I needed to move.
I had a change in moving plans and needed to cancel. I requested over email when I would be receiving a refund for the $103 deposit and didn't receive a response. I called 2 days later and they told me they are unable to refund a deposit which was the first I had heard of this. Their reason was they are not able to schedule a new client for the time I was slotted (which was 3 weeks away at the time of cancelation). I will not be using Metro Movers in the future. I'm upset because they seemed like a place which offered great service.
This is the second time I've called on Jorge, Kit and their team for a move. The first time they moved two households into one and the most recent, and second time, 120 miles from one house to another. Communication is easy, from the quote process, to a few days before, to the day of the move. Each piece of furniture is wrapped and protected and packed in the truck securely and with care. They are prompt, polite and handle your belongings as if it were their own. These guys are top notch!
The team at Metro Movers are professional, hard working and very friendly. They were 1/3 the cost of the big named moving companies. I highly recommend their services.
The facts. Requested a move on 9/9 for 9/19 to 9/22. Originally I was planning 9/19, but weekends are $10 per hour per person so Kit sent the estimate for 9/22. I modified my plans for 9/22 to make that work. Did the requested videos and received a quote on 9/10. I asked for and received proof of insurance on 9/10. On 9/11 I sent an email saying lets proceed, next steps. All seemed great and with a untouched rating of 5.0, I assumed everything was good to go. No response to the email occurred. I called today, 9/15, and was told by Jorge over the phone that 9/22 has been booked for weeks, but he can make the weekend work, for an extra $10 an hour per person. That doesnt sound terrible until you understand it was 3 guys for 8 or 9 hours. Had they honored monday's, rate I would not have posted this as it is a minor inconvenience to make Sunday work. This feels like bait and switch. Jorge said 9/22 was booked for weeks this morning and Kit knew I was flexible on timing over that weekend. Jorge said I didn't sign the quote so it doesn't matter. I sent an email on 9/11 asking for next steps lets get this on the books. I was waiting for the proof of insurance, and my time does matter. Moving has a lot of moving parts. These are the facts of my interaction with this company. They are not moving me so I cannot testify to their work. However, the interaction has created a large speed bump for my plans. I was supposed to be out 9/22 and on 9/15 I have just been told they have been booked for weeks. Again, just the facts.
Revendiquez Metro Movers pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
