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Performance Plus Tire and Automotive Superstore
Performance Plus Tire and Automotive Superstore: Diagnostics honnêtes et service courtois pour des soins automobiles fiables à Long Beach.
3.6(5 avis)
Réparation automobile
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Performance Plus Tire and Automotive Superstore: Diagnostics honnêtes et service courtois pour des soins automobiles fiables à Long Beach.
Performance Plus Tire and Automotive Superstore à Long Beach propose des pièces automobiles et des réparations de voitures au 3910 Cherry Ave. Les clients soulignent le service exceptionnel et patient de Manny et les diagnostics honnêtes de Louie. Le personnel est loué pour son professionnalisme et sa courtoisie, avec des explications claires — bien qu’une revue mentionne des inquiétudes concernant les résultats de l’alignement et qu’une autre évoque une allégation publicitaire selon laquelle une jante serait fabriquée aux États‑Unis. Dans l’ensemble, un choix local de confiance pour l’entretien et les réparations.
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Large sélection de pneus et jantes avec montage, équilibrage et installation professionnels.
Des services d'alignement précis pour garantir une bonne tenue de route, une usure uniforme des pneus et la sécurité.
Diagnostics complets et réparations pour la suspension, les freins et d'autres problèmes mécaniques.
Conseils d'experts et installation de jantes et pneus personnalisés pour améliorer les performances et le style du véhicule.
Des services routiniers comprenant les vidanges d'huile, les vérifications des freins et le contrôle des niveaux de fluide pour assurer le bon fonctionnement de votre véhicule.
I purchased a “Wheel Vintiques” wheel from “Performance Plus Tire” via their eBay listing. Their listing states this item is “Proudly Made in the USA!”. The wheel I received is very clearly stamped “CHINA”. This is false advertising, and false advertising is considered fraud - and fraud is illegal. I contacted this seller about the false ad and his response was “I’m only a retailer, and I’m just using the manufacturer’s info”. That was a lie. I directly contacted the manufacturer “Wheel Vintiques/Coker Tire” in Chatttanooga, TN, who explicitly told me that these wheels have not been made in the USA for years and they ABSOLUTELY DO NOT ADVERTISE THAT THEY ARE MADE IN THE USA. In their response to me, Performance Plus Tire stated “If you don't like it you are free to return it for a refund”. But Performance Plus Tires requires the purchaser to pay for return shipping, which would cost me approximately $35. I should not be required to pay for return shipping on an item that I purchased based on a fraudulent ad. A seller advertising that an item is “Proudly Made in the USA” when it is clearly made in CHINA is particularly outrageous, given current events. This retailer should have apologized, offered to pay return shipping, and immediately corrected their online ad.
Customer service and the lobby is great so not disappointed in that. However with utmost respect what I am disappointed in is that they gave me my car after getting an alignment and the steering wheel was the same 3 degrees off to the right which I had came to fix in the first place. So of course I came back to get it fixed but there we go again 2 degrees off to the left now…. I understand it’s hard to get the wheel perfect but come on guys you would expect an alignment shop charging $160 would get it right the first time but no. This is also not the first time this happens I had came in 2024 and the same thing happened as well so every time I come here I end up having to fix it at home myself which is unfortunate. Learned my lesson now and won’t be coming back for an alignment especially since other tire shops charge less for better work. Hope this review helps anyone considering an alignment.
I would totally recommend this place for repairs on vehicles. Louie was completely honest with me from the beginning on the diagnosis of my truck. I had previously taken my truck to 4WP and they wanted to charge me for a whole new front suspension that my truck didn't need. Here at PPT I was quoted an honest price. Thank you Louie, I will definitely be coming back again. Totally recommend this place!!!
Excellent service by Manny, I had ordered wheels and tires for my Scion TC. I had a appointment and it was completed in a timely matter, in depth detail of what was done, along with aftercare maintenance. The staff was extremely professional and courteous. Highly recommended!
I couldn’t wait to leave this review because the customer service I received from Manny was absolutely outstanding! He was patient, knowledgeable, and incredibly helpful throughout the entire process. Manny went above and beyond my expectations and made me feel completely comfortable leaving my car with Performance Plus. His honesty and trustworthiness truly stood out, and he turned what could have been a stressful experience into a great one. I highly recommend asking for Manny, you’ll be in excellent hands!
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