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RRH Pediatrics - Alexander Park
RRH Pediatrics - Alexander Park : des soins pédiatriques compatissants, des laboratoires sur site et un personnel attentif.
3.4(5 avis)
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RRH Pediatrics - Alexander Park : des soins pédiatriques compatissants, des laboratoires sur site et un personnel attentif.
RRH Pediatrics - Alexander Park à Rochester assure des soins pédiatriques avec des laboratoires sur site. Les familles louent les médecins pour avoir écouté les préoccupations et pour avoir offert des soins approfondis et compatissants. Le Dr Merkel et le Dr Colpoys sont mis en avant pour leur attitude bienveillante, tandis que le personnel infirmier est salué pour son efficacité. Certains avis mentionnent des difficultés de prise de rendez-vous et des lacunes de communication dans le fonctionnement du cabinet.
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Examens pédiatriques réguliers pour suivre la croissance et le développement, et pour administrer les vaccinations chez les nourrissons, les enfants et les adolescents.
Diagnostic et traitement des affections infantiles courantes telles que le rhume, les infections et les blessures, avec une prise en charge rapide.
Soins et soutien continus pour les enfants souffrant d'asthme, d'allergies, de diabète et d'autres problèmes de santé à long terme.
Examens médicaux complets requis pour l'inscription à l'école, la participation sportive et les autorisations d'activité.
Conseils et ressources pour les parents sur la nutrition, le comportement, la sécurité et les étapes du développement.
I have 3 kids and they all where happy with they appointment, they listened to all my concerns did labs on the spot and it was great. I Truly recommend.
With a displaced fracture I was referred to Dr Merkel. As he examined my foot all my anxieties faded away feeling more confident with my treatment. I was thrilled no surgery. Dr Merkel is the most wonderful doctor. He put me at eased the moment he came in the room with his big smile and loving care. I m so happy to have him. He has given me excellent care and I love him for it. I will highly recommend him to anyone who need his care. Thank you Dr Merkel so much for I love you ❤️
Never have same or next day appointments for sick kids past infancy. They reschedule appointments on the same day, sometimes multiple times per appointment. Rapid turnover of providers. Take your kid somewhere else if you can.
The doctors seem fine, but the office staff is prone to errors and does not deliver appropriate documentation to schools. After having issues with a daycare, pre-k, and primary school, I called to complain and was told by a nurse who acknowledged that they had failed to update the state portal, but claimed it was the school's fault. I can not trust a medical practice that points fingers and blames others for clear patterns of mistakes, and I would not bring a child to this practice. They also can not manage any sort of email communication or faxes and only work by phone, which usually involves 30-45 minutes of hold time and then someone has to call you back anyway, which makes you wonder why they can't just call you back from a submitted message/email. I really would encourage anyone looking for a pediatrician to ask yourself if you want to deal with the school sending your child home in their first week because your doctor can't get the vaccination paperwork done - can you just leave work and sort it? How do you explain the problem to your child? Is this what you want to be doing with your time?
Absolutely love the nursing staff and efficiency of this office. My children have been seen by Dr.Colpoys for 11 years and she is our favorite! Although there was not a doctor we meet here that we didn’t like. I had many appointments (just this year) which we had to cancel with short notice, and I never once got attitude from the staff or received warnings about canceling too often. When I was running late I called to ask if we could still be seen and they worked with us so that my children didn’t go without care. Their staff are wonderful, patient and compassionate.
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