TI
Texan Insurance
Texan Insurance : un service professionnel et attentif pour vos besoins d'assurance à Houston.
3(5 avis)
Insurance
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Texan Insurance : un service professionnel et attentif pour vos besoins d'assurance à Houston.
Texan Insurance est une agence d'assurance située au 6161 Savoy Dr #960 à Houston. Les avis soulignent un service professionnel et attentif, en particulier de la part de Mme Raina, qui écoute, résout les problèmes et tient les clients informés tout au long du processus. Alors que certains clients louent le personnel, d'autres mentionnent des comparaisons de tarifs et des retards de communication occasionnels. L'équipe propose une gamme d'options de police d'assurance pour les résidents de la région de Houston.
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Des options de couverture complètes adaptées à vos besoins de conduite et à votre budget.
Protection de votre propriété avec des polices personnalisables pour les propriétaires et les locataires.
Économisez de l'argent en combinant plusieurs polices pour bénéficier de tarifs plus avantageux et de plus de commodité.
Évaluations régulières pour garantir que votre couverture reste adaptée et rentable.
Aide dédiée pour les questions relatives aux polices, aux modifications et au traitement des réclamations.
Raina is very professional and has top tier customer service. Her keen attention to detail and helpful attitude is the reason why I’m happy to be a Texan Insurance customer. Thanks Raina!
I'm not sure why they have such a good rating. The agents are nice, and I know based off a job description that I read that the company puts high expectations on them, but the company itself is just ok. I'm still waiting to be wowed over here. I have tried switching over to them with my house insurance a couple of times now but they can't ever beat Allstate's prices. My auto insurance options are limited since I haven't had continuous coverage so that rules out bundling with them at all. I sent an email yesterday afternoon about my auto coverage and still haven't heard back. Starting to wonder if I will or not since I only included my name and not my policy number, and maybe that's too much work now idk?! Overall a less than average experience so far! I'll update if they can manage beat Allstate's prices after I can bundle I guess....but I'm not trying anymore than once more. Three years in a row is enough to not even switch over.
Had the pleasure to speak with Ms. Raina today, earthly Angel. Very professional, kind attentive and with patience. She listened, understood my issues and went above to assist me. She noticed changes that needed to be corrected, offered other options, contacted my mortgage lender & kept me informed of the process. Phenomenal service!
I have been with Texan Insurance since 2016, and the decline has been so obvious for the past couple of years. Terrible communication. They email only for payments, and whatever you write in this email is negligible, even if you ask for a change of address, nothing will happen. I don't recommend them at all.
We have had Texan Insurance for the past 9 years and during the recent years, rates have increased. This year it went up another 1200 or more. We had to replace Texan Insurance due to cost. I have called last year, and they could not shop and get a better rate. We have decided to go with another group that can get us a better rate. Cypress Insurance gave us a better rate and seems like their customer service is much better.
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