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The Roasterie Factory Cafe
Un café d'exception dans une ambiance Kansas City inspirée d'une usine.
4(5 avis)
Café
$$
Un café d'exception dans une ambiance Kansas City inspirée d'une usine.
The Roasterie Factory Cafe est situé au 1204 W 27th St, Kansas City, et propose du café, du thé et des collations légères dans un cadre inspiré d'une usine. Les avis mentionnent une grande variété de cafés et de plats, un personnel sympathique et des arômes invitants, et lors d'une visite, des problèmes d'inventaire ont été signalés, ce qui a affecté le service.
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Profitez d'une large sélection de grains de café torréfiés quotidiennement sur place, disponibles à l'achat ou en boissons préparées.
Détendez-vous dans notre café au thème d'usine unique, avec des options de nourriture telles que des pâtisseries, des sandwichs et des spécialités de saison.
Participez à des visites guidées pour découvrir notre processus de torréfaction et en apprendre davantage sur la production de café.
Achetez des grains de café en vrac pour un usage domestique ou professionnel, avec des options de livraison locale ou de retrait.
Essayez nos boissons signatures, y compris des cafés infusés à froid, des sodas italiens et des créations à base d'espresso.
I’ve been buying espresso beans from the Roasterie for years and have spent hundreds of dollars monthly on their products. That ends today. I drove 20 minutes to pick up a large bag of beans, only to be told that the mountain of bags prominently displayed in the front is “not for sale” and they had nothing available for me to purchase. Let me make sure I understand: you’re a coffee roaster with bags of coffee on display, but you can’t sell coffee to a paying customer? The employee offered what I can only describe as performative sympathy—the kind of hollow “so sorry” that makes the experience worse, not better. No solutions offered. No attempt to make it right. Just a shrug dressed up as customer service. It’s baffling that a business would stage their entire inventory as décor while turning away loyal customers empty-handed. If you don’t want to sell your product, don’t put it on display. You’ve lost a devoted customer—not just at your storefront, but at every local retailer that carries your products. Congratulations on that achievement.
They have a wide variety of coffee and food as you find a in typical coffee shop. The brown cinnamon cold brew was very good.
While I cannot provide a review of the food or atmosphere at The Roasterie Factory Cafe since I don't live nearby, a friend from Kansas City brought a bag of Autumn Harvest coffee to me, and it was so delicious, I had to purchase a large bag to last me through the Fall. In addition to the coffee being my new favorite, the customer service was amazing. I had signed up to get 20% off my first order but did not receive it. I sent an email and was promptly awarded the 20% off. Kudos to The Roasterie. I hope to be able to visit someday.
August was amazing!! So nice and helpful. Great coffee!!!
This place is really cool! The building looks really neat, & the staff friendly. I unfortunately didn't know what to get since I can only get decaf. I bought the Italian soda & it wasn't the best in my opinion. I'll definitely try the only decaf option next time! The smells in the building were amazing! I hope to return & take a tour of the factory!
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