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Tire Choice Auto Service Centers
Tire Choice Auto Service Centers : un service de pneus rapide et axé sur la valeur, avec une équipe fiable et axée sur le client.
3.2(5 avis)
Réparation automobile
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Tire Choice Auto Service Centers : un service de pneus rapide et axé sur la valeur, avec une équipe fiable et axée sur le client.
Situé au 3265 W 117th St à Cleveland, OH, Tire Choice Auto Service Centers est un magasin de pièces automobiles et un atelier de réparation automobile. Les avis mettent en avant des pneus à prix compétitifs, des tarifs raisonnables et un service rapide, avec des éloges pour la gérante Amy et les techniciens Sam et Dylan. Les clients fidèles se souviennent du soutien depuis l’époque Monroe. Certains avis signalent des frustrations de service et des lacunes de communication, ce qui indique des expériences mitigées.
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Large choix de pneus pour tous les types de véhicules, avec installation et équilibrage professionnels.
Réparations rapides et fiables des crevaisons, y compris le bouchon et le colmatage des pneus.
Entretien général tel que les vidanges d'huile, les vérifications des freins et l'alignement pour assurer la sécurité du véhicule.
Assistance d'urgence pour les crevaisons ou les pneus à plat, souvent avec une intervention le jour même ou un délai d'exécution rapide.
Vérifications approfondies pour identifier les problèmes et fournir des recommandations honnêtes pour les réparations.
Prices were of good value and the staff was Outstanding ..Amy the manager was pleasant and professional and the service tech was Liam I believe and he did a great job and also very nice. My wife,our friends and I have been loyal customers back from the Monroe days for these very reasons.
Absolutely horrible experience. The level of service was extremely poor and unprofessional. The staff was rude, impatient, and clearly didn’t care about helping customers. I waited for a very long time with no explanation or updates, and when I asked questions, I was treated with attitude and disrespect. It felt like they were only trying to take my money without actually fixing the problem properly. Very sloppy work, zero transparency, and no sense of responsibility. There are plenty of much better auto service centers out there. I will never come back here and I do not recommend this place to anyone. Total waste of time, money, and energy.
I really appreciate the fact that when I was stuck with a flat tire that needed plugged they answered the phone and got me together as soon as I pulled up. The young man fixing the tire also paid attention to the fact that I had more than 1 hole in the tire and was able to plug them all so for me that means they pay very close attention and they care enough to even take the time. Did I mention it is new years eve and they are open and gave me honest prices on tires for another vehicle so I'm glad they were there when I needed them.
I called so many places to replace my tire from a blow out. Everyone was either booked out or it would take over a week to order my tire. Sam got my tire ordered on Friday and installed on Tuesday in less than an hour! Dylan who did the install was so quick and Sam was so nice. Appreciate everything they did to make sure I had my car fixed by the time my family came in for Christmas. Also the prices were super reasonable!
i went there for a 2 front tires to be replaced and i guess the tech or no management didnt know how to load my car on the lift , and resulted in them ripping my side skirts off and break all plastic clips also it fell off going 30 mph and scraped all across the concrete and destroying my paint on the side skirts , went back to the place and the “General Manager” Aimme wanted to set up an appointment too just put some tap screws in and call it a day , when she asked her tech what’s the best thing to do he told her “ two things you can do its either replace it brand new or just tap screw it in and she instally wanted to tap screw it in without even looking at the damage on my car , then she lied to me and said she was going to contact a body shop she works with and try to get it fixed said she would call me back in the next day and still 3 days past and nothing horrible customer service went there for just 2 tires to be changed and came out with 2 side skirts that need to be replaced and still don’t know if there’s anymore damage underneath the car , i’ve went to the tire choice on lakewood and they changed all 4 of my tires and didn’t have this problem, also i called them at 7:30 in the morning before going back there to explain the situation and she only told me she was going to take some calls and call me back in the day i waited all day before i had to end up going there cause if i waited too late they would be closed cause they be closing 30 mins to 1 hour early horrible service worse tire change i’ve had and i’ve been to worse tire shops and never had this issue very disappointed and no help!
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