UB
Urban Bicycle Gallery
Vélos haut de gamme, service chaleureux, réparations rapides.
4.2(5 avis)
Magasin de détail
$$$
Vélos haut de gamme, service chaleureux, réparations rapides.
Urban Bicycle Gallery, situé au 801 Durham Dr, Houston, TX 77007, est un magasin de vélos et d'articles de sport réputé pour sa large sélection de vélos haut de gamme et des tarifs raisonnables pour la qualité. Les clients vantent un personnel sympathique et compétent, un service rapide et des réparations effectuées pendant que vous attendez. Les visites sans rendez-vous sont les bienvenues, et le magasin est le lieu de référence pour les cyclistes locaux recherchant du matériel fiable et des conseils d'experts.
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Proposant une sélection soignée de vélos haut de gamme, y compris des modèles électriques, à pignon fixe et sur mesure, avec des conseils d'experts pour trouver votre vélo idéal.
Services de réparation professionnels pour tous les types de vélos, des réparations rapides telles que le remplacement de pédales jusqu'à des diagnostics complexes et des travaux sous garantie, souvent réalisés pendant que vous attendez.
Assemblage sur mesure de vélos selon vos spécifications, avec des tarifs compétitifs et des délais d'exécution rapides pour une expérience cycliste personnalisée.
Assistance immédiate pour les réparations urgentes et les consultations, garantissant des temps d'attente minimisés et une attention prioritaire pour tous les clients.
Des services spécialisés pour les vélos électriques, y compris les réparations, les améliorations et l'entretien pour assurer le bon fonctionnement de votre vélo électrique.
21-Dec-25 Update: The note on the store has changed, now saying store is closed for the foreseeable future with a new email address for contact. I still haven't received any response from the store to my many previous emails. 12-Dec-25 Update: I just went to the store and at least there is a note posted saying they are tentatively re-opening on 2-Jan-26 with an email address to arrange pickup of bikes. Still no indication on their website of any issues however. ••••••••• Confirming another recent review (Adrian Strong), UBG is currently closed for business and not responding to phone calls or email. I left my Turbo Vado ebike for a warranty repair over a month ago and am now unable to get any reply to pickup my bike. I'm not sure when they shut but my first missed phone call was Tuesday 2nd December, so some recent 5 star reviews in the last week seem rather suspicious. It seems they used to provide good service, but their management of this situation is terrible, I will never trust a bike with them again even if/when they do re-open.
I drove around Houston for about 30 minutes trying to find someone who could switch out the pedals on my electric bike with no luck. I finally stopped at Urban Bike Gallery, and I’m so glad I did. Madison took care of it for me right away with no problems, and I didn’t even have to leave my bike it was done while I waited. While I was there, I walked around the shop and they have an amazing selection of bikes. They’re definitely high-end, but the prices are reasonable for the quality. The customer service alone made the experience worth it. I love this place, and when it’s time to upgrade, I’ll absolutely be coming back !
Great customer service 🤩 came in as a walk in and they immediately greeted me and started to help me with my bike needs. I love this place so much. I'll continue to be a repeat customer for sure!
Wes and the guys got me in and out in 20 minutes when another LBS had my bike all week without even diagnosing the problem. They knew immediately what the problem was when the other guys spent a week scratching their heads. Great service
⭐️⭐️⭐️⭐️⭐️ Urban Bicycle Gallery was amazing from start to finish! They gave me the best price in town to build my new fixed gear bike, and the whole team was so professional, helpful, and friendly. They answered all my questions and had everything done super quickly. I really appreciated how they made me feel like a priority—not just another customer. It’s so nice to support a local business that truly cares. Highly recommend!
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