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XO Hair Lab
Des soins capillaires experts et une coiffure professionnelle dans un salon chaleureux, accueillant et adapté aux familles.
4.4(5 avis)
Hair Salon
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Des soins capillaires experts et une coiffure professionnelle dans un salon chaleureux, accueillant et adapté aux familles.
XO Hair Lab est un salon de coiffure premium à Chesapeake, Virginie, dédié à fournir des services capillaires personnalisés pour tous les types de cheveux, y compris les cheveux bouclés et texturés. Le salon propose des coupes professionnelles, des traitements de couleur et des coiffures dans un bel espace inclusif où les clients sont traités avec bienveillance et professionnalisme. Avec une équipe de stylistes compétentes telles qu'Adelaide, Catherine, Carmella et Tiffany, XO Hair Lab se concentre sur la réalisation des objectifs des clients, des simples coupes aux corrections de couleur complexes, tout en accueillant les familles et en veillant à une expérience confortable. Le salon accorde une grande importance à la satisfaction des clients et maintient une politique de correction pour répondre rapidement à toute préoccupation.
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Des coupes précises adaptées à la forme de votre visage et à votre mode de vie, accompagnées de conseils d'experts en coiffure.
Coloration personnalisée, fusion des gris et correction de tonalité utilisant des produits de haute qualité pour des résultats éclatants.
Soins spécialisés pour corriger les tonalités indésirables et obtenir la couleur de cheveux souhaitée.
Coupes et coiffage spécialement conçus pour les cheveux bouclés et texturés.
Rendez-vous adaptés à toute la famille, y compris les enfants, dans un cadre confortable.
Des produits de soin capillaire haut de gamme, tels que le shampoing Momo, disponibles à l'achat pour entretenir votre style à domicile.
Wonderful experience with stylist Tiffany who cut my daughter’s hair. It’s wild how she would ask for a pixie cut and kept coming home looking like Anna wintour. We will def be future customers and I plan to schedule cuts for myself and my son. Everyone was so friendly and attentive, couldn’t be happier. AND they carry my fave shampoo momo :)
My overall experience was fair. Nicole was very friendly, knowledgeable, and took the time to walk me through the process while explaining everything along the way. My main goal for the appointment was to remove the warm/red tones in my hair. Unfortunately, I didn’t see a major difference after my first visit, which was a bit discouraging. In addition, my hair now appears to be three different colors, which was not what I was expecting. That said, I do believe Nicole did the best she could with what she was given, and she feels confident that we can eventually get to my desired result, which I appreciate. While we agreed on pricing at the beginning of the appointment, the cost felt a little high given the lack of noticeable change. Overall, Nicole provided great service—I’m just not fully happy with how my hair looks at this time.
It’s crazy that I have been to 3 salons and they could not get a simple haircut that I want. Thanks to XO hair lab and Adelaide I finally got the haircut I’ve always wanted! Adelaide was also able to teach me how to style my hair and I loved it! They were also able to accommodate me even if I have my toddler with me (unlike other salons who cancelled my appt just because I have my toddler with me). Will keep on coming back! Definitely recommend!
Best salon in town. Catherine did some grey blending on me today and it is perfect. She is knowledgeable, explained every step of the plan and was fast! This new color goes beautifully with the cut Carmella gave me 2 weeks ago that is the BEST cut I have ever had for my curly hair! Beautiful space, wonderful, friendly stylists and front desk. I will be a long time customer.
UPDATE: After seeing the photos, the salon reached out and wanted to make it right. I just left that appointment, where I was my hair was fixed and I was treated with nothing but kindness. I will be long-term customer because of this, and genuinely appreciate the team here! I've been to XO Hair Lab twice now. My first visit was an incredible experience! My second visit seemed great too, until I styled my hair myself at home. That's when I noticed a significant difference in length between the right and left sides (see photos). I'll admit I have a hard time speaking up in the moment when something feels off. For about three weeks, I tried to convince myself it wasn't noticeable and often wore my hair clipped back. But when my mom pointed it out in person this past weekend, she encouraged me to call the salon. When I did, I learned about their one-week correction policy: complimentary fixes within a week, but after that, you pay for another haircut. I really liked my stylist and would have happily returned to have her fix it—I know everyone makes mistakes. I was just disappointed that the policy meant paying again to correct the issue. I understand the policy exists for a reason, and I take responsibility for not speaking up sooner. Just wanted to share my experience so others know to check carefully before leaving and speak up right away if something seems off!
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