AA
Affordable Auto Service
Des réparations et pièces automobiles honnêtes à Richmond, fiables depuis plus de deux décennies.
4.4(5 avis)
Réparation automobile
$$
Des réparations et pièces automobiles honnêtes à Richmond, fiables depuis plus de deux décennies.
Affordable Auto Service est un atelier familial de réparation automobile et de pièces détachées à Richmond, Virginie, actif depuis plus de 24 ans. Les avis mettent en avant un service honnête et fiable, les clients louant le professionnalisme et l'intégrité du personnel, en particulier Tommy et sa mère Sue. L'entreprise propose une gamme de solutions automobiles, du diagnostic aux réparations, en mettant l'accent sur la satisfaction du client et des tarifs équitables. Bien que la plupart des retours soient positifs, certains avis notent une variabilité des expériences de service, soulignant l'importance d'une communication claire.
Aucune photo disponible
Diagnostics et réparations automobiles complets pour des problèmes tels que la climatisation, les amortisseurs et le câblage, réalisés avec honnêteté et expertise.
Contrôles techniques professionnels de sécurité du véhicule, avec des rapports transparents et des conseils sur les réparations nécessaires.
Un large choix de pièces et fournitures automobiles de qualité pour des réparations à faire soi-même ou une installation professionnelle.
Entretien de routine incluant les vidanges, les révisions et les vérifications des freins pour maintenir votre voiture en parfait état.
Travaux de carrosserie et de peinture d'experts pour des dommages causés par le vandalisme ou un accident, avec des résultats garantis.
Took car to get Caninter purge valve fixed.. worked good for a few weeks now it’s acting weird. I called them and was told for another $150 I can bring it up to be diagnosed. I said why would I pay it again, she said you’re having a new issue.. no maam.. it’s the same issue. Not great customer service. Not to mention.. they close at 5.. not 5:30.. didn’t tell me that until 4:50 to see if I was “on my way”
Honest and trustworthy service and operators. Very easy to do business with. White Ford Edge
TOMMY WAS VERY HONEST WITH ME !!! I recently had an issue with my car's air conditioning and initially thought it was a leak or that the compressor needed to be replaced. (My current mechanic is 3 hrs away and being im new to the area i was hesitate on finding someone that would be honest )However, it turned out to be just a wiring issue. Tommy was incredibly honest and transparent with me—he could have taken advantage of the situation, but he didn’t. I truly appreciate his integrity. The business has been family-owned for 24 years, which speaks volumes about their commitment to quality and service. Sue, his mom, is also very kind and welcoming. This will definitely be my go-to place for any future repairs! Idk why it was negative reviews Because today was my 1st time there and I didn't feel uncomfortable not one bit. Update ⚠️ Honest Review — Please Read Before You Go I originally left a great review, but I spoke too soon. Now that I’ve had time to process the full experience, I want to be transparent for anyone thinking about taking their car here. When I first visited, Tommy was wonderful — professional, respectful, and honest. His mother was also kind and welcoming. But when I returned for my inspection, things went downhill. The father came in and said, “It looks like I might have to give you a reject sticker, but since we’re in the middle of the month, I’ll keep your inspection sticker on. Once you get that repaired — once I repair it — I’ll give you your new inspection sticker.” That same day, he told me I needed a strut replacement that would cost over $600 including labor and parts. The only time he even acknowledged me was to tell me that. Beyond that, he and the oldest son didn’t greet me, make eye contact, or show basic courtesy — which honestly made me uncomfortable. I later spoke with my own trusted mechanic — someone who’s been building and repairing engines for years — and he confirmed that my strut was perfectly fine. So not only did I feel dismissed, but I was also told I needed a repair that wasn’t actually necessary. Here’s my honest advice: if you’re not being helped by Tommy, pay close attention to how you’re treated and what you’re told needs to be repaired. Tommy and his mother are the reason I even gave this shop a chance, and they deserve recognition for their professionalism. Unfortunately, that level of respect and honesty wasn’t consistent across the board.
I love This Place. The Raglands are as Honest as can be! They always provide the best of service and treat their customers like Family. I appreciate all the wonderful service and care they have provided me over the years. They are the absolute best.
I want to give a BIG appreciation to Mr. Johnny. I’ve had my car repaired twice at his repair shop. His service is fair, honest, and professional. During my first visit he met me at the entrance and was so friendly while patiently listening to my story. My SUV was vandalized severely. My car’s paint job, came with delicate repairs to include a few other things he threw in, were impeccable . My second return to his shop was because of a hit and run accident. He quickly recovered my insurance claim information so I could get my car back sooner than expected so I could enjoy my holiday. I was so happy. Along with his great service my vehicle is vacuumed, cleaned inside and out and he guarantees ALL his repairs as always. I HIGHLY recommend Affordable Repair Services. I will add that he will work with your budget and is extremely fair. I am a very satisfied customer. 😀
Revendiquez Affordable Auto Service pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
