AG
Alpha Grooming Pet Salon
Toilettage canin doux et patient qui apaise les chiens anxieux.
4.1
Business
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Toilettage canin doux et patient qui apaise les chiens anxieux.
Alpha Grooming Pet Salon à Stockton, Californie propose des services de toilettage pour chiens au 4719 Quail Lakes Dr, Suite G-3553. Les avis mettent en avant Marcio comme un toiletteur patient et bienveillant qui aide les chiens timides ou stressés à s’habiter aux nouveaux bruits et à sortir en beauté. Certaines remarques évoquent des retards dans la planification et des problèmes de communication.
Aucune photo disponible
Toilettage complet à domicile, incluant le bain, la coupe des poils et la coupe des ongles pour les chiens.
Soins spécialisés pour les chiens craintifs ou issus de refuges, en utilisant des techniques douces pour réduire le stress et instaurer la confiance.
Nettoyage en profondeur avec des produits adaptés aux animaux de compagnie pour garder votre chien frais et en bonne santé.
Coupe et coiffage personnalisés selon les standards de la race ou les préférences du propriétaire.
Services d'entretien essentiels pour assurer le confort et le bien-être de votre animal.
Revendiquez Alpha Grooming Pet Salon pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
Note globale
Analee Lopez
Did an Amazing job with our Dog, Luis Cruz Took Care Of Our Concerns, I Highly Recommend Trying them out! 😊👍
how -u-get-that 13
Lacey Calderon
Had an appointment two weeks in advance, and the day before my appointment, I received a reminder text from Alpha for this appointment. Later the same night, I received another text that my appointment was canceled because they wouldn't come out unless they had other client appointments this same day. How unprofessional! Will NEVER use this company! I rearranged plans for this day way in advance and Alpha cancels literally hours before the appointment because I was their only client on this day! TOTALLY UNPROFESSIONAL!
Rebecca Rivas
What this company advertises is not what we received. Their website and ads show clean, modern grooming vans. What showed up was an old, dingy, outdated van that needed a loud generator hooked up outside just to operate. I responded to their “How’d we do?” text with an honest, kind review, noting that there was a language barrier with the technician, and unfortunately, our dog’s haircut paid the price. I was told Carlos would be in touch within the hour, that never happened. Between the false advertising, poor communication, and disappointing grooming results, I won’t be using this company again.
Thom Marin Sonoma Mendocino (BiotechMan)
We made an appointment for our dog Roscoe. We were excited to have him groomed. We had an appointment for 5:00pm. We had both worked all day. So, we were outside waiting. Finally, I called them, and they didn't even know I had an appointment; I had to tell them I received a confirmation. So, they call back and said, the truck broke down, we need to reschedule you until tomorrow. So, they were just going to leave us waiting. We of course said NO, we are not rescheduling, and have you care for our dog when you can't even run your business with good customer service.
Mac F
I tried out this company for the first time. The groomer showed up at 8:30am even though we had an appointment scheduled for 10:00am. Not a huge deal, but it caught me off guard. My dog's haircut was fine and it was a very quick appointment, but my dog has shown extreme signs of stress since the appointment. For 5 days, he refused to eat and had digestive issues, which is something he's done in the past when he's experienced something really distressing. I don't know what happened during grooming but he has never acted like this after being groomed and it's definitely concerning. I emailed the company about something unrelated, and it's been almost a week with no response. I was hopeful about the company based on reviews but there were enough things that made me uncomfortable that I will continue searching for a groomer who can provide a better experience.
