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Americool Heating & Cooling, Inc
Des solutions CVC expertes, avec un engagement envers la transparence et le souci du client à Richmond.
4.2(5 avis)
Home Services
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Des solutions CVC expertes, avec un engagement envers la transparence et le souci du client à Richmond.
Americool Heating & Cooling, Inc est un entrepreneur CVC de confiance à Richmond, Virginie, connu pour son équipe professionnelle et compétente. Les avis des clients mettent en avant leur approche transparente, avec des techniciens comme Chip qui prennent le temps d’expliquer clairement les options. L’entreprise propose des services d’installation, de réparation et d’entretien, et de nombreux clients louent leurs tarifs équitables, leur ponctualité et un nettoyage approfondi après l’intervention. Bien que la plupart des retours soient positifs, ils mettent l’accent sur la construction de relations durables grâce à un travail fiable.
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Installation professionnelle des systèmes de chauffage et de climatisation, y compris les chaudières, les climatiseurs et les pompes à chaleur, adaptée aux besoins de votre domicile.
Réparations rapides et fiables pour tous les composants CVC, des moteurs et condensateurs jusqu'aux diagnostics et réparations complètes du système.
Des plans d'entretien annuels pour maintenir vos systèmes CVC en fonctionnement efficace, prévenir les pannes et prolonger leur durée de vie.
Évaluation et équilibrage experts des systèmes CVC afin d'optimiser les performances, l'efficacité énergétique et la qualité de l'air intérieur.
Disponible pour les problèmes CVC urgents afin de rétablir rapidement le confort, avec des tarifs transparents et une gestion professionnelle.
⭐⭐⭐⭐⭐ I can’t say enough great things about Chip and the Americool HVAC team. From start to finish, the experience was outstanding. Their professionalism, knowledge, and genuine care really stood out and made what could have been a stressful decision feel manageable and clear. When Chip came out to provide an estimate and walk us through our options, he took the time to explain everything in a way we could truly understand….no pressure, no jargon, just honest guidance. He broke down the pros and cons, answered every question, and made sure we felt confident in the decision we were making. What impressed me just as much was seeing how Chip leads his team. He’s an incredible teacher who clearly invests in his staff and passes down his knowledge with patience and intention. You can feel that culture of learning and respect reflected in the entire team’s work. If you’re looking for an HVAC company that combines expertise, transparency, and genuine care for their customers, Americool is it. Highly recommend!
Americool did an outstanding job replacing a part on our gas furnace. On time, professional and charged a fair price. Highly recommend.
As a homeowner and a realtor, I came across Americool heating and cooling. I've had good service and luck with them over the years, replacing and upgrading my furnace, hot water tank, and involved in my central air unit. They're technicians are qualified and their workmanship is good. I'm also involved in their yearly maintenance program for the units. Needless to say, I really do not have to shop around. They're great people to work with and they come on time.
"I wanted to share a great review about Chip, Ray, and Colby. All three were total pros, and always showed up on time. They installed 4T and 3T units in our new home's HVAC system. Chip really stood out because he took the time to explain the whole process to me from start to finish. Honestly, I didn't go with the absolute cheapest quote. Chip's quote was a bit higher, but that's because I wanted some specialized stuff done. The team was at my house every weekday for over a month. Every day, Ray would call me and let me know what they got done. We were actually living in the house during a crazy four-month renovation, but you hardly knew they were even there. They cleaned up great each day! Chip was the brainpower behind all the calculations, balancing, and figuring out where everything should go. I even saw him training his team on the job, showing them how to handle unusual situations that came up. Our floors and carpet were already in, and they made sure to use drop cloths every day. Thing is, most contractors just care about the immediate job, not building a lasting relationship. Chip stayed in touch with me for over a year and a half, just checking in on the new units. When I moved and bought a new house, Chip was the first contractor I called. I believe in paying a fair price and building a great working relationship, not squeezing every last dollar out of a contractor. This team went way beyond what most contractors do these days. We live in a world where it's usually all about the contractor. This project was definitely expensive, but it was a fair price, and we both walked away happy. I would definitely recommend Chip and his team." Tom S.
I did not have a pleasant experience. Started with the original visit where the technician determined that the unit needed a new motor. And he informed that the charge was $400, and he ended up charging me $550. leaving my unit vibrating and making a sound that with time became louder. I call them to return because the noise was incredibly loud. I was informed, by the same technician that I needed a new blade for the motor, charged me 130.00. Leaving the unit working. I was contacted by their office, and the job was priced at 600 for the part and changing the blade (3 hours of labor). Next day the unit stopped working and when I checked the blade had slided down the center rod and stopped with the unit's compressor. When I checked, the screw that holds the blade in place was left loose. I ordered the blade which it cost me 40.00 and installed myself in 20 minutes. The unit was not cooling, and I contacted them and after complaining about the overcharge for the installation of the blade, they offered to check my unit again and not to charge me for labor if parts were needed. The technician informed that it was the capacitor and wanted to charge me 200.00 for the part and installation. I purchased the part myself for 15.00, changed in 15 minutes, the unit was working like new. From this point on is going to be very difficult for me to trust any HVAC company.
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