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Animal Health Clinic / Clinique de Santé Animale - Vet et Nous
Des soins vétérinaires compatissants pour vos animaux de compagnie bien-aimés à Montréal.
3.4(5 avis)
Boutique
$$$
Des soins vétérinaires compatissants pour vos animaux de compagnie bien-aimés à Montréal.
Animal Health Clinic / Clinique de Santé Animale - Vet et Nous est un prestataire de soins vétérinaires de confiance à Montréal, offrant des services médicaux complets pour les animaux de compagnie. La clinique met l'accent sur les soins préventifs, les interventions chirurgicales et les traitements d'urgence, avec une équipe de vétérinaires expérimentés et un personnel dévoué à la santé animale. Réputée pour son approche conviviale et ses recommandations réalistes, elle s'adresse aux propriétaires d'animaux recherchant des soins de qualité pour les chats, les chiens et d'autres animaux dans un environnement favorable.
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Examens de santé complets et soins préventifs pour les animaux de compagnie afin d'assurer leur bien-être.
Services chirurgicaux professionnels, comprenant la stérilisation et la castration, ainsi que l'ablation de tumeurs, avec soins post-opératoires.
Soins médicaux d'urgence pour les accidents, les blessures et les maladies aiguës afin de stabiliser et traiter les animaux.
Tests avancés et imagerie pour diagnostiquer avec précision les problèmes de santé et élaborer des plans de traitement.
Des plans de santé personnalisés comprenant les vaccinations, les soins dentaires et des conseils nutritionnels pour la santé à long terme de votre animal.
Rendez-vous pratiques pour plusieurs animaux afin de réduire le stress et les déplacements à la clinique.
I had a very poor experience with this clinic when I had to put my cat down. I do NOT reccomend this clinic at all. They lost my cat's ink paw print. I had asked to have it done 4 times during the visit, it was very important to me to have it. They dont have any protocols in place to avoid losing such an important piece of memory. Their solution was to offer a $100 refund, I find this borderline insulting after being charged around $1700 in less than 2 weeks for my cat by them . Very dissapointing. Do NOT reccomend their service. They also gave us the wrong color for the clay paw print. I would give zero stars if it was possible.
We have had a good experience with each vet here, most recently Dr Simon Chateauneuf (we have seen Dr Anne Catherine and Dr Proulx before- all excellent)! We appreciate the realistic recommendations and appointment options for our 5 cats. They often see them together to make for less trips to the vet for us. Not all 5 cats are angels at the vet so THANK YOU to the front desk, techs, and veterinarians.
Honestly the best vet in Montreal imo. Last year my dog got hit by a car and we came here and they patched him up and gave him the best care I’ve seen. I also recently called for a few questions and they were super friendly and helpful definitely recommend them you won’t regret it!!!! Best staff ever
Sorry, I should have left this comment three years ago, but I just created my first commenting account (because I encountered two incredibly mean Starbucks employees by the way, those girls always gave other dogs large pop cups, while they only gave Niuniu a bottle cap-sized pop cup. Always!). I'm Niuniu's mom. Niuniu's surgery (for a mast cell tumor) three years ago was actually successful, but we all know what a malignant tumor can mean. This time, we had to do a second surgery, which was also very successful. Everyone was very hardworking and friendly. The cost was $1,700, which I'm very satisfied with. I had originally planned to pay $4,000. Niuniu is doing well now. I just heard you called, and thank you so much for your concern. Guys, I want to say that the staff at this hospital are wonderful, but the doctors aren't perfect, they're not superhuman. As owners, for the sake of our pets' health, we should pay close attention to any changes in their bodies to prevent their condition from worsening. Of course, if the condition worsens, it will cost more effort and money. Below is a photo of Niuniu today. I have to complain again that my niece was treated kindly at another Starbucks and Niuniu also got a normal-sized pop cup.
I'm a newcomer to the area and have two cats, a girl and a boy. I urgently needed to get my female cat sterilized, so I called The Animal Health Veterinary Clinic (Vet Nous). They told me to bring her in for a checkup before scheduling the surgery. During my first visit, they created a file for my cat, and the doctor examined her. We then scheduled the surgery, and I was given an estimate of around $575 for the procedure. In addition, they handed me another bill for $162. I asked if this amount was part of the surgery bill, and the receptionist confirmed that it was, implying I would only need to pay the remaining balance later. However, the next day, I was surprised to learn that the $162 was not part of the surgery fee, and I had to pay the full amount for the procedure. The clinic made no effort to resolve the misunderstanding, and when I complained, they responded by saying, "You didn't ask, so it means you already knew," which I found to be an absurd response. As a new client, they should have clearly explained their protocol to me upfront, allowing me to make an informed decision. I felt cornered into going through with the procedure, especially since they had already given my cat medication to prepare her for surgery. While they did call me the next day to check on my cat, and thankfully, she had no issues, my personal experience was far from satisfactory. I believe they overcharged me. For example, they billed me $116 just for scheduling the surgery. I contacted other clinics, and some mentioned that, unless there are complications, the consultation fee is often included in the surgery cost, or they only charge a small consultation fee (around $55) because of potential wait times. Overall, while my cat received proper care, my experience with their pricing and communication left a lot to be desired.
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