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Appliance Fix Experts
Des réparations expertes pour tous vos besoins en appareils électroménagers.
4.2(5 avis)
Business
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Des réparations expertes pour tous vos besoins en appareils électroménagers.
Appliance Fix Experts offre des services de réparation d'appareils fiables et efficaces à Dallas, TX. Avec une note Google solide de 4,2/5, les clients apprécient la réactivité du service et les techniciens compétents qui diagnostiquent et résolvent habilement les problèmes sur une variété d'appareils électroménagers. Des interventions allant des réparations rapides de sèche-linges à des remplacements complets de pompes de lave-vaisselle, les clients apprécient le personnel amical et communicatif. Que vous ayez besoin de réparations d'urgence ou d'un entretien général, Appliance Fix Experts vise à assurer le bon fonctionnement et l'efficacité de votre foyer.
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Évaluation complète pour identifier avec précision les problèmes de vos appareils électroménagers.
Services de réparation experts incluant le remplacement de pièces pour lave-vaisselle, sèche-linge et bien plus.
Réponse rapide pour les problèmes d'appareils urgents afin de minimiser les temps d'arrêt.
Entretien préventif pour prolonger la durée de vie de vos appareils.
Installation professionnelle de nouvelles pièces avec test de fonctionnalité.
Something weird going on here. It's called Appliance Fix Experts but a company called Superior Appliances actually calls and sets up the appointments. And they do a very bad job of setting up appointments! My first one was set up between 1-5pm on a Thursday. Didn't show up and didn't call. They did call the next day and apologized, and claimed the repairman was too scared to come to my neighborhood, lol. So they reschedule me for the next week with a 1-3 window. Didn't show up and didn't call. Finally at 4:30 I get a call, and a half hour later they show up. New part needed. They don't have it. A couple weeks later they get it. New appointment. 1-5pm window. It's 4:40 and I haven't heard anything. I text to see if they're coming. They're not. So we set up an appointment for the next day at "exactly" (their words) 11am. At 11:20 I text and ask if they're coming, they say they'll come right away. Arrives around noon. I did get a $30 discount after calling and complaining, but of course that doesn't come close to making up for a wasted half day and then being two hours late on the makeup date and then another wasted half day and one hour late on the next makeup date. The work appears to be fine but they just don't care about your time at all and I recommend calling somebody (anybody) else.
The drainage pump on the dishwasher was not working so I called the Appliance Experts who set up a setrvice date promptly at my covenience . The serviceman Abrahim quickly diagnosed that the pump had to be replaced. The new pump was ordered and installed within a couple of days and tested for function before he left, which was just in time, because we were expecting company. Excellent service!
Messages then on the weekend, was surprised to get a response back so quickly, and has an appointment for the next day. They called me 30 mins prior to showing up, and the tech was nice and explained what needed to be done to fix my dryer, and had it done in about 20 mins. Really happy with the results, highly recommend!
Great experience overall. Farr H was a great technician. He was on time, very communicative and very quickly diagnosed the issue. From there he gave us our options and we were able to make a decision as to what to do going forward.
Repairman was friendly, knowledgeable and easy to work with. Came the day after I inquired about an appointment (on a Saturday no less), didn't make a fuss about parking hassles (it's not easy where I live) and was able to complete the repair within a couple of hours (had all the parts in his van). Good stuff.
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