Aptive Pest Control

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Nemo Luovia Google

il y a 2 mois

Customer service is okay. Sometimes the pest control service quality is different. It definitely cannot last as long as it needs. They said summer every month, winter time every 2-3 months, but they always schedule you every month winter as well. The guys coming to the house 50% times without shoes covers. Service done within 10-15 minutes.

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Rebecca Jvia Google

il y a 3 mois

My Aprive Rep Moe is always professional, takes his time in addressing all of my questions and concerns, and handles the servicing of my home with great care! I love the consistent communication Moe provides where he lets me know he is 30 minutes out, what his plan is for my complete service, and even asks ahead of time if there is any concerns I would like him to be aware of! 😃 After Moe leaves he sends me a follow up text detailing the service he provided and includes pictures. This is the best pest service I’ve had for my home. I would definitely refer my friend and family. Thank you Moe!! 😃

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C Patrickvia Google

il y a 3 mois

This was the first visit but so far so good. The technician was professional at all times. Explained everything and made sure any questions I had were answered. I asked him to check on an area in particular for wasps. Which he gladly did and took care of as well. He was on time and provided a complete detail with pictures of all he did and their prices are very reasonable.

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Brian Duchschervia Google

il y a 6 mois

We contracted for general external pest control around the exterior of our house and outbuildings. Today a tech came out and spent 5 minutes supposedly doing that. He forgot to do our shed, nor did he inspect the property for other signs of infestation. He texted pictures of the house but not of him spraying anything. The bill for this? $147.22. Even if I’m generous and say he was here 15 minutes that puts their hourly rate at $588.88 per hour. Called their call center to cancel the service and get a refund 4 times. Customer service skills of their managers are abysmal. They interrupt, fight, explain their “policies” but service is not their forte. They refused the refund but, we stopped payment with our credit union. I cannot recommend them for anything other than annoying you and providing a headache.

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Vicente Cedillosvia Google

il y a 7 mois

⭐️⭐️⭐️⭐️⭐️ Kwan from Aptive Pest Control was absolutely outstanding! He took his time and was very thorough in explaining and identifying any concerns I had, making sure I felt informed every step of the way. He never rushed the process and was incredibly patient, even waiting outside while I took a moment to tidy up. His professionalism, kindness, and attention to detail really stood out. Highly recommend Kwan if you want someone who truly cares about doing the job right!