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Ashley Store
Ashley Store : Des conseils amicaux et d'experts pour trouver des meubles qui s'adaptent à votre maison.
4.2(5 avis)
Magasin de détail
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Ashley Store : Des conseils amicaux et d'experts pour trouver des meubles qui s'adaptent à votre maison.
Ashley Store à Fort Wayne propose une vaste sélection de meubles, d'articles pour la maison et de matelas. Les avis louent un personnel sympathique et compétent, attentif aux besoins des clients, avec des exemples d'un service utile de la part des collaborateurs comme Carissa, Phoenix, Jason, Matt et Bob. Le magasin est réputé pour son ambiance de shopping sans pression et son assistance professionnelle, bien que les avis sur le service après-vente varient.
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Parcourez une collection variée de canapés, tables, lits et bien plus pour l'ameublement de votre maison.
Conseils d'experts sur les matelas haut de gamme, y compris Tempur-Pedic, pour un confort optimal.
Accompagnement personnalisé par le personnel pour trouver des pièces qui correspondent à votre style et à votre espace.
Options de livraison pratiques pour livrer vos meubles directement à votre domicile.
Achetez notre stock en ligne avec une option de retrait en magasin ou de coordination de la livraison.
Options de garanties produits et de services de réparation pour assurer une satisfaction durable.
Carissa was terrific to work with! She met us at the door when we walked in to look for a new leather couch for our new home. She was professional, had clear expertise in this area, and was experienced in listening to the customer, so she could figure out what we really wanted. We left feeling 100 percent satisfied with our sales experience and even more so, confident that she had helped us find the furniture pieces that best suited our family. We can’t recommend her enough!
Jason was extremely helpful when picking out our new mattress. He gave us the “why” behind what he knew we needed. Gave us facts mixed with feeling. Very knowledge-based and extremely helpful when showing us all the features of the newest tempur-pedic. Great salesman and in general seems like a great guy. I would absolutely recommend working with him when picking out your new mattress!
I had a great experience shopping for a new couch today. Matt was incredibly kind, knowledgeable, and informative, and he never made me feel pressured to buy anything. He took the time to answer all of my questions and made the entire process smooth and stress-free. I truly appreciated his professionalism and would highly recommend working with Matt!
I visited the store to furnish my be home, Bob helped me. He was funny and personable. I bought a beautiful table and upon delivery, discovered that there was some defects. The delivery man noticed it, he told me I had 3 days to report anything, I did to my sales rep and he pushed me to service, they sent a tech to “fix” the defects. Once the tech was here, we noticed other small defects that he said he could take care of. He told me to wipe down a few hours later and now my new table at my vacant home is damaged! This is in a vacant home, table has not been utilized as we are in the process of furnishing our new home. I emailed service and they want me to drop off the tabletop that seats 8 people to some warehouse after paying to have it delivered. I did not order a defective table, I don’t understand how it’s my responsibility to take it to them to fix after they ruined it. I was told if I purchased the warranty, they would come to me for any and all repairs or issues. I have emailed them several times with zero responses and my sales representative is no longer texting me back either. Buy local! These guys jack up the prices and deliver junk products and service. I’m renting a u-haul and taking everything back!
I had ordered a couch I had been eyeballing for a long time through the online store. My order was cancelled due to the couch being disco'd. I received a text from Phoenix about a floor model being available. Phoenix was super helpful and accommodating. Even going as far as helping me load up the furniture when I came to pick up. This was a huge help, definitely recommend hitting up Phoenix at this Ashley store. Cheers!
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