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Atlas Trillo
Des solutions expertes en plomberie et en CVC (chauffage, ventilation et climatisation), avec un engagement envers le service client et la fiabilité.
5(5 avis)
Plombier
$$$
Des solutions expertes en plomberie et en CVC (chauffage, ventilation et climatisation), avec un engagement envers le service client et la fiabilité.
Atlas Trillo est un prestataire fiable de services de plomberie et de CVC à San José, reconnu pour son service client exceptionnel et ses techniciens compétents. Selon les avis, les clients soulignent la flexibilité de la planification, des tarifs transparents et des explications approfondies des travaux. Des techniciens tels que Stephen, Richard, Ceasar, Alonia, Alfonso, Duncan, Enzo Gomez, William et Jason sont salués pour leur professionnalisme, leur patience et leur expertise en installations, réparations et maintenance. L'entreprise propose une expérience sans stress avec une grande attention aux détails, ce qui en fait un choix fiable pour les besoins en plomberie et en chauffage.
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Services professionnels pour dégager les canalisations principales et prévenir les blocages, assurant un écoulement d'eau fluide.
Réparation et remplacement de chauffe-eau, y compris les pompes de recirculation, pour un accès immédiat à l'eau chaude.
Installations complètes de systèmes de chauffage avec des conseils détaillés sur la configuration et les exigences d'inspection en Californie.
Contrôles et réparations de routine des robinets, des tuyaux et des installations pour maintenir des performances optimales de la plomberie domestique.
Réponse rapide en cas d'urgence de plomberie, avec des horaires flexibles et une communication transparente.
Conseils personnalisés sur les solutions de chauffage et de plomberie, y compris les évaluations BBB et les options de garantie.
Absolutely amazing! Both technicians Alfonso, and Duncan were great with their skillset and help unclogging my main line drain. The dispatcher Josh who set up my appt was so kind and welcoming as well. I will definitely be a returning customer
Enzo Gomez did an excellent and outstanding job in repairing and replacing a defective recirculating pump attached to my water heater. Now the water heats instantly from all faucets and everything is working perfectly. I highly recommend Enzo Gomez as your very best technician for all your plumbing needs.
Mary Ann from San Jose office is a great administrator, and very professional and extremely helpful . The technician is also very professional and knowledgeable. He gave me good advice how to maintain our furnace and told me to get a CO 2 monitor. Very happy with the service.
We had an amazing experience with Atlas Trillo. From start to finish, they were incredibly accommodating and did everything they could to fit our needs. They worked with us on pricing, were flexible with scheduling, and even managed to get our heating installed right before Christmas, honestly, the best Christmas present we could’ve asked for. Throughout the whole process, they showed us nothing but care and patience. Stephen, the tech who handled our initial inspection, was fantastic. He had such a warm personality and was very easy to talk to, which immediately put us at ease. He took the time to walk us through our options and offered great solutions for our heating needs. One of the best techs I've worked with, hands down. We also want to tip our hats to Richard, our comfort advisor, for giving us the confidence and trust to move forward with Atlas Trillo. He went through everything in detail, from the company’s A+ BBB rating to the 100% guarantees they offer, and made sure we felt fully informed. He made the entire decision process feel easy and reassuring. A big shout-out as well to Ceasar and Alonia (I hope I spelled his name correctly), who installed our gas furnace. They did an excellent job walking us through the technical specs, explaining basic California inspection requirements, and guiding us step-by-step through the setup process with our Google Nest thermostat. Their attention to detail and willingness to explain everything made us feel confident and taken care of. Overall, the entire experience was smooth, stress-free, and painless. We couldn’t be happier and would highly recommend Atlas Trillo to anyone looking for a company that truly cares about its customers. With a lot of companies, it can feel like they’re just trying to push a sale, but that was never the case here. Atlas Trillo was honest, transparent, and genuinely wanted what was best for us.
I appreciated not only being able to pick a target block of time for service, and was delighted to then get updated shortly after that by an email containing a specific 30-minute time slot when I could expect the technicians to arrive! William and Jason then arrived within that time slot, were very professional, courteous, and thorough in asking questions about what was happening, in order to diagnose and completely fix the issue. They also provided multiple potential backup plans (though not needed), in case the initial solution did not fully solve the issue. I'm thrilled with the service we got from Atlas Trillo and will call them again as needed in the future!
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