AI
Azazie, Inc.
Votre source pour des tenues de mariage sur mesure, à un seul clic.
1.8(5 avis)
Boutique
$$
Votre source pour des tenues de mariage sur mesure, à un seul clic.
Azazie, Inc. est un siège social situé à San Jose, Californie, spécialisé dans la fourniture aux mariées et mariés d'une large variété d'options de tenues de mariage. Alors que de nombreux clients ont salué la diversité de la sélection et les tailles personnalisables disponibles, les retours récents mettent en lumière des préoccupations importantes concernant la qualité des produits et le service client. Parmi les plaintes figurent des robes sur mesure mal taillées et des difficultés à retourner les produits. Azazie vise à proposer de magnifiques vêtements de mariage, mais les acheteurs potentiels doivent être conscients des expériences mitigées rapportées par des acheteurs précédents.
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Robes de mariée et de demoiselle d'honneur sur mesure, confectionnées selon vos mesures exactes pour une coupe parfaite.
Commandez des robes-échantillons à essayer chez vous avant l'achat, pour vous assurer du style et du confort.
Complétez votre tenue avec des cravates, des ceintures et d’autres accessoires assortis à votre thème.
Coordonnez les robes pour l'ensemble du cortège nuptial, avec des réductions de groupe et un service simplifié.
Assistance virtuelle pour vous aider à choisir les styles, les couleurs et les coupes pour votre événement.
I have placed my order on 4th and they said they would deliver it within jan 7 to 13, I have not received any update ever since. Called the customer care number, can’t reach out to them either. My wedding is in 5 days and have no clue if i am even going to get my dress. Disappointed. This is is my first order with azazie with such a bad experience
Terrible customer experience . They outsource all production to china and have very little oversight of shipping these products into the US to their customers. I paid for a full suit and never received it after months of waiting and was told by the customer service to wait for the item and then submit for a return. The item still hasn’t arrived. This doesn’t help me as the suit is needed for a wedding. They could have sent a replacement if the original was lost in transit. Absolutely terrible company, buyer beware, take your money elsewhere I wouldn’t recommend this company to my worst enemy.
First of all, this factory is not in USA soil. I ordered a beautiful dress and what I got was a potato sac. It took more that 12 days to receive it, I try to cancel in the mean time, but they will not let me. I sent pictures of the disaster and they didn't like my pictures and demanded pictures from all angles and measurements I submitted. Then they came back and want pictures of me taking the measurements, like I sent wrong measurements. They only want to give me $75 to have it altered, when all the top part needs to be re-do. I'm not in China o Phillipene that's so inexpensive to do alterations. Not a serious and responsible company
I rarely leave negative reviews, but this was the worst experience I’ve ever had and people need to know how unethical Azazie is — especially for something as important as a wedding dress. I ordered a custom-sized wedding dress with accurate measurements (32” bust, 25.5” waist, 36.5” hips). The dress arrived severely mis-sized (26” bust with no stretch, 24” waist, 32” hips). A professional tailor confirmed the dress was altered incorrectly and my measurements were accurate. Instead of taking responsibility, Azazie demanded photos of my body wearing the dress to “investigate.” This is completely illogical — the issue is the garment’s measurements, not my body — and especially concerning in an age of AI and data misuse, where body photos can be easily repurposed. I even offered to ship the dress back so they could measure it themselves, but they refused. They ultimately refused to accept the dress back and issued only a partial refund for a dress that is completely unwearable. This was my wedding dress, and Azazie showed zero accountability. I strongly discourage anyone from trusting them with custom sizing. P.S. I only attached some of the word conversations, there are so many more, and I have a record of all of them.
I used Azazie for all of my bridesmaids dresses for my wedding and it was perfect! I had to do a custom size for my two youngest sisters but everyone else in the party was able to utilize the try on then buy option. So many different styles- great selections and everyone looked beautiful! I also purchased all of the men’s ties and they were great quality.
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