BB
Best Buy
Best Buy : des experts serviables, de bonnes affaires, à San Antonio
3.4(5 avis)
Electronics Store
$$
Best Buy : des experts serviables, de bonnes affaires, à San Antonio
Best Buy, situé au 125 NW Loop 410 #201 à San Antonio, est un magasin d'électronique offrant un service pratique et personnalisé. Les avis mettent en valeur Red de Geek Squad, qui a expliqué aux clients comment utiliser le produit et a effectué un remplacement de batterie, ainsi que Brandon, apprécié pour ses conseils avisés et ses économies sur les options sans fil. Le magasin est connu pour ses grandes offres lors du Black Friday, bien que quelques avis mentionnent des retours ou des soucis de compte.
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Achetez une vaste gamme d'électronique neuve et tendance, notamment des téléviseurs, des ordinateurs portables, des smartphones et des appareils électroménagers.
Services professionnels de réparation, d'installation et de dépannage pour les ordinateurs, les appareils et les systèmes home cinéma.
Services de retour et d'échange pratiques, avec soutien pour les questions relatives à la politique et l'assistance clientèle.
Conseils d'experts et ventes de forfaits mobiles, de téléphones et d'offres opérateur pour optimiser votre connectivité.
Accédez à des offres exclusives, des réductions et des promotions à durée limitée sur les grandes marques lors des événements de vente.
I had the misfortune of dealing with the same frowning clerk every time I dealt with Best But recently. Today I took in HDMI cables to return and apparently it was over the 15 days return policy. Regardless this person has never been pleasant and today didn't express regret that I didn't know I was over the return time. Overall a most unpleasant experience.
End up going to Best Buy on Sunday to return an item, later was met with the sales men from AT&T. He ended up showing us a savings of over $100 a month on our monthly cell phone bill from T-Mobile. Brandon is an exceptional sales person who is very knowledgeable at his job and we received the best customer service again at Best Buy/AT&T. 5 Stars
A manager (Jose, I believe) threatened my account with a red flag, accused me of tampering with the item without evidence, and walked away mid-conversation. I simply came to return a product I had purchased less than 24 hours earlier. Completely unacceptable behavior that should be reviewed by corporate, as it reflects poorly on this location.
I went in tonight and spoke with Red, with Geek squad. I do not have to come in here often, but I have been enough to know this service exceeded expectations based on previous visits. She not only helped me, but educated me on things that would benefit me with the use of my product moving forward, and I left with my computer looking brand new, all from just a battery replacement. She was pretty busy at the moment as well but stayed professional and very patient with how much work she had on her hands. Thank you so much Red, I really appreciate it.
Fabulous experience on Black Friday. A 50 inch, 2025 Crystal Samsung for only $228,squeal. ^^Still have not received an emailed receipt despite the manager's attempt, so will take a photo of the hard copy and email it to myself (smile).
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