BB
Best Buy
Best Buy : Une aide amicale, des conseils d'experts et l'assistance Geek Squad.
3.6(5 avis)
Electronics Store
$$
Best Buy : Une aide amicale, des conseils d'experts et l'assistance Geek Squad.
Best Buy sur Bluebonnet Blvd à Baton Rouge est reconnu pour son agencement propre et bien organisé et son personnel amical et compétent qui aide pour les ordinateurs portables, les téléviseurs, les consoles de jeux et d'autres technologies. Les clients apprécient un passage en caisse fluide, l'inscription au programme de récompenses et un solide soutien Geek Squad. Certains avis soulignent des incohérences de gestion et des préoccupations liées à l'accessibilité.
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Large choix d'ordinateurs portables, de téléviseurs, de consoles de jeux, de téléphones et d'équipements électroniques grand public, avec les conseils d'experts d'un personnel compétent et expérimenté.
Assistance technique professionnelle et services de réparation pour les ordinateurs, les téléphones et d'autres appareils, y compris le dépannage et l'entretien.
Personnel aimable et accessible disponible pour vous aider dans le choix des produits, les questions et les processus de paiement.
Inscrivez-vous à notre programme de fidélité pour gagner des points, des réductions et des offres exclusives sur vos futurs achats.
Aide pour la mise en service de nouveaux téléphones, le transfert des données et la gestion des forfaits téléphoniques.
Aide pour les retours et les remboursements, bien que les politiques puissent varier; le personnel est disponible pour vous guider tout au long du processus.
This store, like many best buys, is poorly managed. I went in to get a new phone, no plan or anything else needed. I should just have to ask someone and they will get it. However, it took talking to 3 different people, since the first 2 just never came back after I asked to get the phone, and about 30 minutes for something that should only take 5. Many items in the store are just not on display, even though they have an area for it and a corresponding price tag.
The first reason that I did not like the store is there is no handicap accessible carts and there was not room for me to move my own equipment throughout the store because the aisles are too narrow. This is the first time I have been in Best buy and this will be the last time. I was trying to do a refund for another senior citizen. It became very confusing and it was aggravating. Their return policy is not clear. Since the associate was on the phone the entire time, I could not tell when she was talking to me and when she was talking to the person on the phone. A lot of chatter but absolutely no communication.
My husband and I recently purchased a pro max phone at Best Buy in Baton Rouge on Bluebonnet. We had the most amazing customer experience. From the time we walked into the store, the greeter’s were warm, welcoming and helpful. Keion was also outstanding. He took the necessary time to explain products, patiently assisted with transitioning phone services and involved management when additional administrative support was needed. Each manager involved came right away. They were also courteous and very professional. Thank you so much Best Buy for investing in customers having a great experience. As a result, your staff are awesome and immensely appreciated!!
I had been studying for a few hours when my laptop stopped connecting to WIFI. I immediately started freaking out and scheduled an appt with the geek squad at this location. Within an hour of the issue occurring, Cee and Garrett had fixed my computers issue and even taught me how to prevent it from happening again. They were very reassuring and SO helpful and friendly. I hope someone at this location sees this review and gives them a raise! They’re the best and deserve the best!!!
outstanding experience at Best Buy, and I wanted to share my appreciation. From the moment I walked in, I was impressed by the clean and organized layout of the store. The staff was incredibly friendly and approachable, and it was clear they were there to help. I was looking for a new laptop, TV, gaming console and a sales associate was quick to offer assistance without being pushy. They were incredibly knowledgeable about the different models and helped me understand the pros and cons of each, answering all my questions thoroughly. They listened to my needs and helped me find the perfect product for me. The checkout process was smooth and efficient, and the associate even helped me sign up for their rewards program, which was a nice bonus. What truly sets Best Buy apart, in my opinion, is their commitment to customer service and their Geek Squad support. Awesome 🌟
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