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Caliber Collision
Réparation experte de carrosserie automobile avec une communication transparente et un savoir-faire de qualité.
4.2(5 avis)
Réparation automobile
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Réparation experte de carrosserie automobile avec une communication transparente et un savoir-faire de qualité.
Caliber Collision à Virginia Beach propose des réparations professionnelles de carrosserie et des services de collision pour tous les types de véhicules. Le magasin est réputé pour son personnel dédié qui tient les clients informés tout au long du processus de réparation, de l’évaluation initiale à la remise finale. Avec un accent sur la qualité du travail et la satisfaction du client, l’équipe gère tout, des petites bosses à des dommages majeurs causés par une collision, en veillant à ce que les véhicules soient restaurés à leur état antérieur à l’accident. L’établissement offre une expérience fluide avec la coordination des assurances et un service efficace.
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Réparation complète de la carrosserie automobile pour les bosses, rayures et dommages structurels causés par des accidents.
Services de peinture professionnelle pour retrouver la finition de votre véhicule avec une qualité proche de l’usine.
Installation de pièces de rechange de haute qualité, y compris pare-chocs, phares et panneaux.
Mises à jour régulières par téléphone pour vous tenir informé tout au long du processus de réparation.
Aide avec les sinistres et les formalités administratives pour faciliter l’expérience de réparation.
Vérifications finales pour s’assurer que les réparations répondent aux normes de sécurité et d’esthétique avant la remise.
Brought an older car in for some body work and the staff has been great. Glenn has called me every step of the way to let me know what part of the process they were in. The general manager, Dan has also kept in communication and even went the extra mile to make sure my part replacement was of excellent quality. Highly recommend for any repairs on any vehicle.
Amazing staff! Notified Me every time they worked on my vehicle. Took the time to call to let me know my car was ready. They had my vehicle ready 5 days before the expected finish date. Highly recommend this shop/location! Thank you again
I had an excellent experience with Caliber Collision. From the moment I dropped off my vehicle, the staff was professional, friendly, and kept me updated throughout the entire repair process. They walked me through everything that needed to be done and made the whole situation a lot less stressful.
My vehicle was transferred to Caliber Collision’s Lynnhaven location after initial being looked at their Azalea Garden Rd. shop. Unfortunately, the experience was highly disappointing due to **incomplete repairs, unprofessional service, and unresolved issues**: 1. **Unfinished Work:** - The **driver’s side taillight** was never fixed, despite being told twice it would be covered. - **Passenger-side bumper and fender** were misaligned. When I pointed this out, the service writer responded, *“Do you really want that fixed?”* 2. **Leftover Parts & Safety Concerns:** - Found a **foam piece labeled “R”** inside the car (likely a forgotten bumper component). - The **front distance sensor bracket** was installed incorrectly, causing my adaptive cruise control to malfunction until I fixed it myself. 3. **Dismissive Attitude:** - Staff blamed insurance for uncovered repairs but failed to clarify upfront. - Critical issues (sensors, alignment) were overlooked, and I was told to “bring it back later” for corrections. - Pointed out alignment issue with panels, employee aske if i really wanted it fixed **Conclusion:** Poor craftsmanship and lack of accountability. I do not recommend this location unless you’re prepared to double-check their work and advocate relentlessly for basic repairs. ** replied back to email, Still nothing! ***2 weeks later still no reply and still finding issues with car.** unpainted body parts
Caliber Collision did fantastic work and the staff was very communicative during the repair process. Special shoutout to Bryce for updating me frequently on where my vehicle was at, and for helping me take out & install my baby’s car seat. He went above and beyond and deserves employee of the YEAR! I used to sell cars, and I’ve dealt with many vehicle repair shops. Caliber collision stood out from the beginning to end, with nice front desk staff, fast service, and basically leaving you with nothing to do except sign paper work. Such an easy process and great work done to my explorer. Thank you guys for everything!
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