CF
Caravana Furniture
Caravana Furniture : Service personnalisé, pièces élégantes et livraison fiable.
4.2(5 avis)
Magasin de détail
$$
Caravana Furniture : Service personnalisé, pièces élégantes et livraison fiable.
Caravana Furniture à Long Beach présente un showroom de meubles et d’articles pour la maison au style élégant, avec un fort accent sur le service client. Les avis louent le personnel attentif — en particulier Moises —, les conseils utiles et une livraison fiable, y compris la livraison gratuite le lendemain. L’expérience est souvent décrite comme accueillante et axée sur la valeur, avec des clients revenant pour une aide en design et des pièces de qualité, malgré quelques soucis de planning occasionnels.
Aucune photo disponible
Une large sélection de tables à manger, canapés, lits, tables de chevet et fauteuils d'appoint pour chaque pièce.
Des services de design personnalisés pour vous aider à agencer et choisir les meubles afin d'obtenir une esthétique domestique cohérente.
Livraison et installation professionnelles des meubles, avec un personnel qualifié pour garantir une manipulation soignée.
Assistance dédiée du personnel, comme Moises, pour répondre aux préoccupations et assurer le suivi.
Visites sur rendez-vous pour explorer nos collections soigneusement sélectionnées dans un espace de shopping personnalisé.
I enlisted the help of this furniture store for an interior design project, and the results are nothing short of exquisite. The designer had an impeccable eye for detail and helped transform my living space into a work of art. The quality of the selected furniture pieces and their arrangement is unparalleled. While the service and products are undoubtedly an investment, the value is apparent in the enhanced aesthetics and comfort of my home. It's an investment well worth making, and I couldn't be more delighted with the outcome.
So I have a super interesting story about Caravana and a good lesson on exceptional customer service. I moved here from being out of the country and had to buy all new furniture for my place. . I went to Caravana and bought a dining table set, a sofa/futon, an accent chair, a bed frame, two nightstands & a mattress. A very solid purchase which should have made me a highly valuable customer... When their delivery guys delivered it one of the guys was exceptionally rude and one dining chair was missing bc they needed to order it (wasn’t informed of ahead of time). I was livid with the way the delivery went. I called Caravana and spoke to Moises (I’m not sure if he’s the manager or owner)... he was extremely apologetic and said he would speak with the delivery guy...but, I was so upset that I literally vowed never to buy anything there again. 😤 . When I picked up the last chair, Moises apologized again in person and gave me a set of very soft and high quality sheets for my new bed to apologize for the inconvenience & said they’d re-trained the deliver person so the issues I experienced don’t come up again. Interestingly, the sheets were exactly what I needed as I hadn’t gotten my stuff out of storage and was using cheapie sheets. . That made things better but I wasn’t sure if I’d go back. Fast forward a few months, I was looking for stools and a reclining chair. I went everywhere—Ashley, Pier One, Living Spaces & a couple of boutique furniture stores...no one had what I was looking for, at the price point I wanted. I went back to Caravana. He immediately helped me, spent time with me to understand my needs and got me exactly what I wanted. I am now not only a happy customer but a loyal one bc of Moises. I’ve shopped for furniture and many things globally, never have I received the customer service I have received from Moises and never has a company been able to turn a negative experience to such a positive one in such a skillful and humane manner. I *highly* recommend Caravana!! Most of the furniture in my pics is from them. 😃 . p.s. the same driver (and a second driver) delivered the furniture. He was extremely polite, well-behaved and it was clear they absolutely re-trained him. Good work.
Call to schedule an appointment BEFORE you go to the store!!!!! The problem with local shops sometimes, they have posted hours both online and on their doors, but they don't abide by them. We drove 15miles to this store only to have them shut the lights off as we tried to enter, over an hour before their scheduled time to close. We got their at 545pm and the store hours claim they close at 7pm. Spoke to one of the employees, and he says they are by appointment only now. That's right, you must schedule an appointment to buy furniture from this place. Had this been mentioned on their website, or Google, I might have planned accordingly. Uncurteous to the patrons, unprofessional look overall. Will update review if they follow up. The employee I spoke to really should have invited us in
Le meilleur magasin de meubles qui soit ! Du service client à la livraison de mes meubles tout neufs, je n'ai eu qu'une expérience phénoménale. Leur showroom est rempli de beaux meubles; il était difficile de choisir parmi eux car je les aimais tous. La livraison était excellente, ils ont tout livré dès le lendemain gratuitement. Tout était en parfait état et je l'adore tout simplement.
Nous avons eu une excellente expérience chez Caravana furniture ! Après avoir visité chacun des magasins de meubles à Long Beach, nous avons choisi Caravana en raison de leur service personnalisé et chaleureux. Moises a été super utile pour choisir notre nouveau canapé d'angle et Oscar et Albert ont été formidables pour la livraison et l'installation. Nous avons fini par obtenir exactement ce que nous voulions ! Comme vous pouvez le voir, même le chien approuve :) merci à vous tous !
Revendiquez Caravana Furniture pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
