
Réparations de carrosserie et services de collision avec un engagement envers la qualité et le service client à Edmonton.
CSN Herbers Downtown est un centre de réparation de carrosserie et de services en cas de collision réputé, situé à Edmonton, offrant des prestations professionnelles et fiables pour la remise en état des véhicules. L'équipe se spécialise dans le traitement des réclamations d'assurance, fournit des mises à jour détaillées et assure des réparations dans les délais, avec une grande attention aux détails. Réputé pour son service client réactif et son savoir-faire, ils aident les clients à reprendre la route en toute confiance.
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Réparation professionnelle des dommages causés par un accident pour restaurer la structure et l'apparence de votre véhicule.
Élimination experte des bosses, rayures et de petits dommages de carrosserie pour une finition parfaite.
Conseils et assistance tout au long du processus avec l'assurance pour faciliter les réparations et les formalités.
Services de restauration complets pour ramener votre voiture à un état proche du neuf.
Remplacement et installation des phares, des rétroviseurs et d'autres éléments extérieurs.
I contacted them regarding an insurance claim. They explained everything to me and took good care of my car. All my requests and wishes were taken into account. I recommend them.
Well, I had originally given a poor review. Terry and the management team were in a transition process which led me to believe I would not get much attention. I was dead wrong, in fact they exceeded my expectations for this work. If this is how they will treat Customers going forward, we will be in good hands for auto repairs! Thanks again Terry and her Management! Picked up vehicle and it looks very good. Appreciate how this was handled! Thanks and hope you folks have great success Downtown.
I’m very disappointed with the service I received. After my accident in January, I left my car with them for repairs, including a headlight replacement. When I picked up the car, I immediately noticed a gap where the headlight was installed. I pointed this out to the manager the same day, and she assured me she would call me back. Since then, I’ve had to return my car over three times, and despite repeatedly trying to contact them, my calls are ignored. It’s now the end of the year, and the issue still hasn’t been resolved. I’ve wasted so much time chasing after them instead of getting the proper service I was promised. Very unprofessional and extremely disappointing experience.
⭐⭐⭐⭐⭐ I had a great experience with the auto body shop. The staff were professional and very helpful, keeping me informed throughout the repair process. The work was completed on time, and my car looks as good as new. I really appreciate their attention to detail and excellent customer service. I’ll definitely recommend them to anyone who needs work on their vehicles
EDIT: Changed rating after speaking to Emily after reading my review. Her personalized response to my issues was wonderful. Thank you. Quick, great customer service. Repairs on the body look good, everything was fixed as discussed. Emily was very informative and keep me updated. Was told to expect 7 business days for the repair, but was done within 5 business days. Only a couple of minor issues: 1) replaced the passenger side side view mirror with one that is now different (non-OEM) than the original (so the perspective when looking at the mirror is completely different than on the driver side). 2) Random screws and a piece of the front that was replaced was left inside the car (I guess for me to dispose of).
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