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Emerald Heating & Cooling
Emerald Heating & Cooling: un service familial et un confort à domicile expert.
4.8(5 avis)
Home Services
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Emerald Heating & Cooling: un service familial et un confort à domicile expert.
Emerald Heating & Cooling à Depew propose des services de chauffage et de climatisation axés sur le client. Les avis louent une équipe sympathique et compétente qui informe les propriétaires, respecte les coupons et évite les techniques de vente agressives. L'entreprise utilise des rappels par SMS, vérifie les techniciens par photo avant leur arrivée sur le site et réalise les installations avec une équipe de trois personnes et un nettoyage minutieux. L'aide au financement et un service attentif sont signalées par des clients satisfaits.
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Installation professionnelle de nouveaux systèmes de chauffage et de climatisation, avec nettoyage après intervention et sans pression commerciale.
Contrôles de routine pour optimiser les performances du système, y compris des constats détaillés et des informations pédagogiques.
Installation et réparation de chauffe-eau et d'autres besoins en plomberie avec un service courtois et soigné.
Réponse rapide en cas de pannes, proposant des solutions empathiques et basées sur les faits pour les réparations ou les remplacements.
Évaluations gratuites, sans engagement, pour discuter des options de mises à niveau ou d'améliorations futures.
Had hot water tank installed. The technician was very courteous. He laid down canvas on the floors and cleaned up when he was done however the next day I noticed a large dent in the tank. I called and did not receive a return call.
I had a new furnace and a/c installed in my home. Emerald sent 3 men to do the work. They were respectful, friendly and knowledgeable. They did a great job installing the furnace and a/c and cleaned up when they were done. I highly recommend.
My old furnace broke down and the tech that came out was so nice, empathetic and knowledgeable. He gave me a breakdown of what it would cost to fix vs replacement. No pressure just empathy and facts. I decided to go with a new unit and again, the salesman was at my house within 10 mins. No hard sell, just facts. They installed a new unit and the tech that did the installation was great. What a great company and people. Can’t speak highly of all the people I dealt with. The accounting people that helped me finance the unit were great too. Highly recommend.
I am very pleased with my experience with Emerald Heating & Cooling. I had a coupon for a furnace tune-up and they honored it even though they couldn't get me an appt until after the coupon expired. They sent a reminder text the day before to confirm the appt and Travis, the technician, called 20 min before he showed up, within the 2 hour appt window. In addition, I received a text message with a photo of Travis so I could confirm his identity before letting him in my home! I really appreciated this additional step to protect the customer. Travis was very professional and efficient. When he completed the tune-up, he discussed his findings and laid out some options for me to consider in the future. There was no hard sell to upgrade or to sign up for additional services. I'm quite impressed with the entire experience and will definitely contact Emerald again for any heating or plumbing needs. Emerald is a quality company and I highly recommend them.
Caleb was very friendly and had a wealth of knowledge. Caleb made sure I understood what he was doing and checking for. He actually educated me onna few things which is great for a new homeowner. I will continue my business with Emerald, they are a smaller company and treat customers as family and you can tell they take care of their techs as they are very detailed in their work.
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