EA
Excellence Appliance Repair
Vos experts fiables en réparation d'appareils à Houston
4.2(5 avis)
Business
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Fondée en 2023
Vos experts fiables en réparation d'appareils à Houston
Excellence Appliance Repair se spécialise dans des services de réparation d'appareils rapides et fiables dans toute la ville de Houston. Dotée d'une équipe de techniciens qualifiés, dont Roman et Nijat, l'entreprise est saluée pour son service efficace et son approche professionnelle. Les clients apprécient l'entreprise pour son service le jour même et ses réparations efficaces sur divers appareils, tels que les réfrigérateurs, les sèche-linges et les lave-vaisselle. Malgré quelques avis mitigés, Excellence Appliance Repair maintient une solide réputation pour son engagement envers la satisfaction du client, y compris une garantie de trois mois sur les réparations.
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Évaluation professionnelle des problèmes des sèche-linge, réfrigérateurs, lave-vaisselle et autres appareils ménagers pour identifier précisément les pannes.
Services de réparation experts comprenant le remplacement de pièces, la résolution de problèmes mécaniques et la remise en service des appareils sur site.
Planification rapide avec des techniciens disponibles pour les réparations d'urgence, offrant souvent un service dans les heures qui suivent votre appel.
Nettoyage approfondi des conduits de ventilation du sèche-linge pour améliorer l'efficacité et la sécurité, prévenir les risques d'incendie et prolonger la durée de vie de l'appareil.
Garantie de 3 mois sur toutes les réparations, offrant tranquillité d'esprit et assurance d'un travail de qualité pour votre investissement.
Roman was our technician and he did a really good job. my fridge had basically stopped cooling. i thought i was going to have to buy a new one but he was able to replace the fan and the gaskets and it's now back up and running. he was great with his updates on the parts and i am very pleased with the job he did.
Nijat Alahmadli from Excellence Appliance Repair came on time and was very professional and diagnosed the problem with our dryer within a few minutes and repaired the dryer in the spot. He was very honest and cordial. Thank you so much for coming on New Year’s Day to repair our dryer. We appreciate it.
I have no idea why this company has so many good reviews because my experience was terrible. We had our initial visit on November 24th 2 days after I called, was told we needed to order replacement parts and it would take 4-5 days to come in. I gave grace because of the thanksgiving holiday but once I hadn’t heard back for over a week I called them on December 4th, and received NO response back. I called again December 5th and was finally told the parts are here we can come back December 8th. I was then told one of the parts didn’t fit right and it wouldn’t be fixed that day, the technician told me he’d text me Tuesday or Wednesday. He did not. I once again called December 13th, and was told by the woman on the phone I’d receive a return phone call. No one contacted me. I called AGAIN Sunday December 14th and was finally again told the part was in and they could come Monday the 15th to finish the repairs. Almost THREE weeks since our initial visit. The technician is able to successfully fix the dryer and clean the vents this time which I’m happy with, until I further inspect my laundry room and discover while fixing it he scuffed and scratched my new tile and bent/damaged the top of my dryer. I will never use this company again and urge to choose literally ANYONE else. $480 for service this poor is appalling.
This is my second time using Victor’s services, and he continues to impress. I called around 10:30 and he was able to come by just a couple hours later to assess the issue—same day service! He’s always prompt, very nice, and professional. He also provided a fair, reasonable quote. Highly recommend.
Nijat was great. He fixed my dishwasher and installed it correctly. He came on time and worked very professional. The co provides 3 months warranty which is awesome. Give them a try if your appliances need repair!
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