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Eye Carumba Optometry
Eye Carumba Optometry : la référence de San Francisco pour des examens experts et une large sélection de montures.
2(5 avis)
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Eye Carumba Optometry : la référence de San Francisco pour des examens experts et une large sélection de montures.
Eye Carumba Optometry, situé au Four Embarcadero Center à San Francisco, opère en tant que grossiste et destination optométrique de détail. Les avis mettent en avant des examens approfondis et un personnel serviable qui aide à choisir les montures adaptées à la forme du visage et aux besoins quotidiens, ainsi qu'un hall d'accueil avec une vaste sélection de lunettes. Certains retours mentionnent des retards et des lacunes de communication dans le traitement des commandes et des livraisons.
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Évaluations approfondies de la vision et de la santé oculaire pour détecter les problèmes et mettre à jour les ordonnances.
Une large gamme de montures et de verres élégants adaptés à la forme de votre visage et à votre mode de vie.
Adaptations professionnelles et consultations pour les lentilles de contact, y compris des options spécialisées.
Des lunettes sur mesure avec des prescriptions précises et des options de verres de haute qualité.
Programmes spécialisés pour traiter les problèmes de vision et améliorer les compétences visuelles.
Don’t know how this place has such a positive rating. Look at the recent reviews and it’s pretty bad. I went here earlier this year and the whole thing felt like a con - I am very mildly far-sighted but they did every test in the book on me (perhaps to use up insurance funds?). The optometrist kept telling me how bad my vision was going to get, even though my vision has been the same for the past 3 decades. After my exam, with pupils dilated, they tried to push crazy expensive frames on me. And worst of all they didn’t share my prescription with me, which they are required to do by law. I had to ask twice. I definitely would not go back again, I still think about how bad this experience was even though it was almost a year ago
Poor service. Why would you ask someone for credit card information to book an appointment when I already have a file open with you guys and booked an appointment online without a credit card. And then you have the audacity to cancel someone's appointment within 24 hours of them booking it knowing damn well that I lost my glasses and it would take long for me to book another appointment. The lady at the desk is rude as hell
I would never recommend this office to anyone, I went in for a contact lens exam and fitting Feb 21, its now Mar 26 and they continue to ask for additional prior records, for which my old doctor has failed to send the correct ones. It appears they are unable to fit patients on their own without documentation from prior doctors. I asked what they do with new patients and no good answer.
I had a positive experience with the eye exam itself—the staff was thorough and professional. However, the process of receiving my prescription glasses has been nothing short of disastrous. My frames, which are not replaceable, were entrusted to them to send to the lab. What was supposed to be a straightforward two-week turnaround has now dragged on for well over six weeks, with almost zero communication or accountability. They attributed the delay to a lab issue, yet offered no clear explanation or apology for the extended wait. Worse still, my requests for updates have been ignored, leaving me with little confidence in how my frames are being handled. It’s extremely disappointing that such a promising start. No frames yet.... I am still waiting on a response, I called in no response, I emailed, no response.
Dr. Torres et son personnel sont absolument incroyables ! Il a pris son temps et a été très minutieux lors de l'examen de mes yeux et m'a aidé lorsque j'avais des questions. Le hall d'accueil offre une grande variété de lunettes parmi lesquelles choisir. Sophia était également incroyable. Elle a pris son temps pour m'aider à choisir les bonnes lunettes qui conviendraient à la forme de mon visage et à mes besoins quotidiens. Je recommande absolument de venir ici pour vos besoins en optométrie !
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