FF
Fast Fix Jewelry & Watch Repairs
Des réparations de montres rapides et fiables, avec une touche personnelle.
1.8
Business
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Des réparations de montres rapides et fiables, avec une touche personnelle.
Fast Fix Jewelry & Watch Repairs propose une gamme de services de réparation de montres et de bijoux à Santa Clara. Malgré des expériences clients mitigées, certains clients apprécient le service chaleureux, en particulier Carlos, reconnu pour son expertise des montres et son dévouement à aider les clients à comprendre leurs pièces horlogères. Cependant, le magasin a également été critiqué pour un service incohérent, des prix perçus comme élevés et des problèmes pour honorer les garanties. Visitez leur emplacement pratique pour des réparations expertes et en savoir plus sur vos pièces horlogères.
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Remplacement rapide et fiable de la pile pour tous les types de montres, y compris les modèles solaires.
Services de réparation experts pour les bagues, colliers, bracelets et autres bijoux.
Ajustement professionnel et remplacement des bracelets de montre pour garantir un ajustement parfait.
Respectant les plans de garantie à vie pour les remplacements de piles et les réparations mineures, conformément à la politique.
Nettoyage et entretien approfondis pour maintenir votre montre en condition optimale.
Revendiquez Fast Fix Jewelry & Watch Repairs pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
Note globale
Brianne Saunders
Customer Service here is so bad this place doesn't even deserve 1 star. I took my watch with my lifetime warranty card to get a very simple battery replaced. The man working here was having lunch (I get it we all have to eat and take breaks) and just staring at me when I was standing at the counter. When he finally walked over and gave me the "What do you want" look I told him I need my battery replaced and have the lifetime warranty.... He tells me, "Okay leave it here and come back tomorrow?" I said "What, for a simple battery replacement?" And mind you he was literally doing nothing at the time. I told him I wasn't going to drive all the way back to come pick it up when they call themselves "FAST" fix watch repair. He agreed and said okay come back in an hour.... I then told him I would wait there even for an hour if needed and he said I couldn't wait there -- how rude!! So I left, walked around the mall and came back an hour later to pick up my watch. I had to literally fight to get it done then. This place is complete trash, if it wasn't for the lifetime warrant that that they sold my husband and I on we would never return here.
Krunal Patel
Horrible customer service - employee doesn’t honor the lifetime battery replacement. Do not give this store a single dollar. I don’t understand how they afford their lease.
Hanyu Jia
It’s more like an over priced repair store. Don’t go there. Other stores would do your repair at a much lower and much more reasonable price. They told me I need to wait for at least an hour and wanted to charge almost 100 dollars for a repair that another jeweler completed within 20 minutes for like 20 dollars.
Giancarlo Picanco
The employee Carlos is very friendly and passionate about watches, as he told me about how much of a good watch I had and helped replace a missing pin in my watch within a small amount of time. Plus, he made sure the time was correct and told me about how my watch is solar-powered, which I didn't know before then. We even had a nice chat about why he got into the profession by repairing his friends' watches in his garage. So I wouldn't mind seeing him again if my watch gets broken again.
Peyton
Avoid this location. Asian guy there would not replace watch battery even though I had purchased the lifetime warranty. I never bring the warranty card. I only bring the warranty purchase receipt every time. I have used this same receipt to get the battery replaced for free at FF locations prior (including this one). But this guy would not accept my receipt or even open my watch to check the battery. If he opened it, he could have seen that it was a FF battery. I ended up going to another FF location next day and getting it replaced with just the receipt, no card!
