FC
First Choice Accident Repair
Réparations rapides et transparentes de voitures, avec des mises à jour et des voitures de courtoisie.
4.2(5 avis)
Réparation automobile
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Réparations rapides et transparentes de voitures, avec des mises à jour et des voitures de courtoisie.
First Choice Accident Repair à Cardiff répare des voitures à l’adresse Ipswich Rd, CF23 9AQ. Les avis mettent en avant des réparations rapides, des mises à jour claires à chaque étape de la réparation et un personnel amical et compétent. Les clients notent des voitures de courtoisie pendant les réparations sous assurance et une bonne communication. Cependant, l’un des avis décrit des travaux inachevés et des dommages supplémentaires, ce qui constitue une mise en garde.
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Réparation complète des dommages dus à une collision, incluant la carrosserie, l’alignement du châssis et l’harmonisation de la teinte.
Gestion experte des réclamations d’assurance et coordination avec les prestataires pour des processus de réparation sans accroc.
Fourniture d’un véhicule temporaire pendant les réparations afin de minimiser les perturbations pour les clients.
Services de peinture professionnels pour restaurer l’esthétique du véhicule avec des finitions durables et de haute qualité.
Réparations rapides pour les petits dommages afin de maintenir l’apparence de votre voiture sans réparations majeures.
Mises à jour régulières par texto et communication sur les étapes de réparation pour une transparence totale.
just left the shop very satisfied, i had an accident time ago, they have fixed the damage however it came back, they didn't hesitate to help out and to have a look, 20 minutes and they have fixed it! amazing job
Top quality service and every step of the repair process is sent to the client with regular text updates as to which stage of the repair your vehicle is at and the staff are friendly and knowledgeable
Excellent service from this ARC even though my vehicle was total loss by the insurer they were so helpful in providing me with a courtesy car for a few days extra as there was no car available from the car hire company used by the insurer.
After an accident I had in December 2019, First Choice were nominated by my insurer to repair the bodywork issues. On their first attempt, their filling and paint correction lasted a few months before the issues underneath began to show through again. Areas of the repair were dimpling. They did not replace the front bumper correctly and the rear bumper began to cloud/mist with whatever they had used on it. There were paint runs left down the door frames. On the second return, they agreed they hadn't completed the job to the required standard and so tried 'patching' the issues. Initially this second repair seemed of better quality but the rear bumper cloudiness then showed through again, as did the scratches along the nearside of the car. I took it back for a third time, where they re-did the entire job. On return of my car, they have now caused more damage than they remedied - trims haven't been replaced correctly, my front nearside alloy has been kerbed, my nearside mudguard pins were clearly forced out, one being damaged and unusable but left there anyway as a hazard rather than replaced. The inner wheel arch trim on the same wheel is now loose, and that tyre's pressure has dropped dramatically from what it was previously, and not in line with the other tyre's natural deviations due to temperature. They have scratched the chrome lining above the front nearside wing, whilst sanding I suspect, and left visible scratches across the door/rear panel section (3dr car). They have also removed some of the tint that was on the rear lights. So, they have once again failed to repair the damage they are paid to repair, but caused MORE damage. This is going to cost me in the long run. Would not recommend under any circumstances and definitely will not be returning for a 4th 'check'.
Des dégâts sur ma voiture suite à un accident. J'ai amené la voiture chez First Choice sur les recommandations de l'assurance et cela a pris 3 jours ouvrables pour la réparer et la rendre comme neuve. Ils ont même réparé certains dégâts sur la voiture qui n'étaient pas liés à l'accident, en signe de bonne volonté. Du début à la fin, ils m'ont tenu informé de tout et ont agi très rapidement. Un énorme merci à Andrew, Ali, Joe et Callum !
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