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Five Star Jewelry & Watch Repair
Précision Five Star pour chaque montre, à chaque fois.
2.6
Business
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Précision Five Star pour chaque montre, à chaque fois.
Five Star Jewelry & Watch Repair à Reno propose des réparations de montres, des remplacements de piles, un nettoyage ultrasonique et des réparations de bijoux. Les clients louent le personnel professionnel et compétent, ainsi que le savoir-faire, avec un service de piles rapide et un travail soigné sur des montres vieillissantes. Certaines critiques évoquent des retards et des lacunes de communication, reflétant des expériences mitigées.
Aucune photo disponible
Remplacement rapide et efficace de la pile pour montres à quartz, souvent réalisé en moins de 20 minutes.
Réparations professionnelles pour colliers, bracelets et autres bijoux, y compris la soudure et la restauration.
Entretien complet des montres, y compris le nettoyage, le calibrage et les réparations pour des marques comme Rado.
Nettoyage en profondeur des bracelets de montres et des bijoux pour leur redonner leur éclat et éliminer la saleté.
Remplacement et ajustement des bracelets de montre pour garantir un ajustement parfait et un style adapté.
Réparations complexes des mécanismes de montres, y compris les montres vintage.
Note globale
Parvathy Nair
I had a very similar experience to what another reviewer described. This shop may be suitable for minor services such as battery replacements or strap adjustments, but I would not recommend it for servicing premium watch brands like Rado or higher. I dropped off my watch in August 2025 and began following up in December 2025. Each time I checked, I was told it was “next in line” or would be ready within a week, but there was no real progress or clear timeline. It seemed there may be a lack of communication between the front desk staff and the repair technician. When I eventually came in after five months to request my watch back and a refund, having lost confidence in the process, an older gentleman came out and spoke to me rudely in front of other customers, stating that he does not work under pressure. I wish they had been honest from the beginning about the delay instead of repeatedly assuring me it was almost ready. Clear and transparent communication would have made a big difference.
Melissa Mehta
JIm did a fantastic job on both my watches. One of them he had to completely rework but managed to fix it. My other watch was in for a service and for being over 30 years old looks brand new. He is a true watch craftsman which are so rare nowadays!
Danny Calleros
This is my first time giving a review. Don’t think it’s necessary to waste my time doing so but for this certain Shop do not take your stuff in for repairs. I took a necklace for repair Was charged $40-$60. I would expect for them to do a good job for that price. I’m going to put a picture of my necklace what they did and I’m gonna put a picture of my bracelet, what I was expecting to get. as you can see on my necklace is not welded. I could have gone and bought a cheap necklace somewhere and replaced it myself at home. Necklace fell apart after a week or so!!!!! Took it in to try and get it repaired and was charging me another $45 dollars He also said if he would’ve done that job. It would have not came apart. Clearly he doesn’t know what he’s doing because he repaired it once. I wouldn’t have called a repair cause fell apart after a week.
Adel
I came into the shop today on a recommendation from another local jewelry store. Very professional and awesome staff! I had a quartz watch with a dead battery and I was out within 20 minutes. Not only did they get it running again, but they also ultrasonic cleaned the bracelet. And now that I got home I just realized they also set the proper date/time for me! 🙌 5-star service from this shop & I guess that's where the name comes from lol 😎 I highly recommend them for all of your watch repairs!
marla di loreto
Horrible! I went in & was going to see about having a watch band replaced & all the owner did was berate GOLDILOCKS Jewelers. Told me he was a better jeweler, and they didn't know what they were doing, & that he knew of them. I've been with GOLDILOCKS for 30yrs. Terrible way to do business.
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