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GravityX
Des activités sportives intérieures passionnantes et des fêtes pour tous les âges à Rutherford.
2.4
Business
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Des activités sportives intérieures passionnantes et des fêtes pour tous les âges à Rutherford.
GravityX est un complexe sportif dynamique à Rutherford, NSW, proposant des activités énergiques telles que le trampoline et des parcours d'obstacles pour les familles et les groupes. Il offre un cadre ludique et actif avec un service dédié à l'organisation de fêtes et une aire de jeux sécurisée pour les jeunes enfants. L'établissement vise à offrir des expériences mémorables grâce à des activités sportives et des événements attractifs.
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Séances de saut libre pour tous les âges dans un environnement sûr et supervisé d'un parc de trampolines.
Organisation de fêtes tout compris avec saut, options de restauration et zones dédiées pour des célébrations mémorables.
Château gonflable spécialement conçu et des zones pour que les jeunes enfants jouent en toute sécurité.
Réservations personnalisées pour les écoles, les équipes ou les grands groupes avec des options de capacité flexibles.
Séances de fitness organisées utilisant des trampolines pour le cardio et des entraînements ludiques.
Note globale
Jessica
I arrived for a party today only to find out that it had been cancelled (but the host did not tell me). A male staff member (I unfortunately did not get his name) was really kind to me and my one-year-old. We decided to stay and ended up having a positive experience despite the circumstances.
Mum of 4
We love the new addition of the under 5's jumping castle. So much fun and alot safer for the little ones. A big mention to Holly. Her customer service is amazing and she couldn't have been more helpful during our recent visit.
Active Inclusive Intakes
Party was a shit show, staff were rude. Little compassion, support or interest for our needs for a party. Food was late. Would never book a party there again.
Jamie Mearns
Attended a birthday party today. On arrival was told there wasnt any bands left. I said I would pay, but then told they were booked out. I phoned the party host who said the bands cant be gone as only half the kids had arrived. I told the lady that at the counter, she said bands must have been handed out to other people and for me to go find who wasnt meant to have one, I asked for a attendance list, they hadn't written down a single person. During cake time we counted the kids and including the 5 that weren't allowed to jump we still hadn't reach the number booked for. This place has zero guidance from mature staff. And clearly has no organisation. So glad I drove1.5hrs for my kids to be told they areny allowed to participate And just an FYI there isn't air conditioning like its advertised
Sue Sandry
Wouldn’t give any stars only I made me do that . False or misleading information. Party information states minimum when they are booked to capacity they change it to the maximum and make the children sit out. With 48 hours notice so therefore to late to rebook elsewhere. When I booked I was told minimum of 10 and was told there was going to be a phone call 48hours prior to confirm numbers and pizza. When they rang I confirmed pizza then she stated. Maximum 10. I stated that I had 12 she said sorry they can’t jump unless there is availability tickets from another party. No refund policy Other words they over booked. I had to risk telling the boys guest they may not join in or uninvited people. I fact she stated it’s too bad we can’t help it. 2 year old was not allowed to jump offered to pay but was also told had to wait for a spare ticket. Also. This is false and misleading information Could not cancel nor book elsewhere. No refund policy Asked for the owner to ring however have not reached out at this time. The party next to me was told the same. I was lucky they had less people and I purchased through them the spare tickets. Disgusting service to treat young children bad
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