HP
Helotes Property Management
Une gestion immobilière rapide et bienveillante qui place les locataires au premier plan.
4.8(5 avis)
Business
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Une gestion immobilière rapide et bienveillante qui place les locataires au premier plan.
Helotes Property Management offre un service attentif et professionnel à Helotes. Les avis mettent en avant des réponses rapides, des agents compétents, des candidatures simplifiées et une intégration sans accroc. Les demandes de maintenance sont décrites comme efficaces, bien que certains retours signalent occasionnellement des lacunes de communication avec la réception. Dans l'ensemble, l'équipe est perçue comme fiable et axée sur le client pour les besoins de location.
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Location complète incluant la promotion, la sélection des locataires et les contrats de location pour optimiser le taux d'occupation.
Gestion efficace des demandes de réparation et de la coordination des prestataires pour maintenir les propriétés en parfait état.
Support dédié pour les demandes des locataires, la communication et la résolution des problèmes afin d'assurer leur satisfaction.
Rapports financiers et de performance détaillés pour les propriétaires, y compris l'encaissement des loyers et le suivi des dépenses.
Inspections régulières pour évaluer l'état des biens et la conformité aux termes du bail.
Savannah is dependable, approachable, and truly cares about doing a great job. She handles things quickly and thoughtfully, which makes a big difference. Working with her has been a really positive experience, and I would gladly recommend her!
The first time I spoke to Leilani, was for a property I was interested in. She got back to me very quickly. She gave me the date and time that she would be there and with perfect instructions on what to do once we had arrived. There was no wait time whatsoever, she was there already greeting us with a kind smile and a handshake. She took us into the property and showed us around. She answered all our questions and explained everything to us. I loved the fact that she didn’t rush us and didn’t put any pressure on us to apply for the property. She’s an amazing agent and made us feel very welcomed as if we knew her all our lives. Even after we viewed the property, whatever questions I had she responded to every single text in a very timely matter (right then and there). This company truly has the best of the best working for them. If you are in the market looking for your next dream home/ forever place, please get in touch with Leilani. I promise you, you will feel so welcomed and well taken care of.
Let me start off by saying how wonderful it was working with Sarah. She made the application process so easy and took us step by step throughout it all. We were told that it would take anywhere between three to five business days but she was on top of everything so it literally only took a day and a half to find out that she got us approved. I’ve done business before with different realtors but honestly Sarah knows what she’s doing. If you’re moving and looking for a place. I highly recommend her.
We have had a great onboarding experience with our home so far! Nichole and the rest of the staff we have interacted with have been very supportive with everything we have needed. They have made this process extremely easy, and they have outlined everything we as homeowners need to get done. We look forward to continuing with this company for our home!
UPDATE* Since the original move-in situation, all of our other interactions have been pleasant and professional every other maintenance request that we’ve had to put in they have been super efficient. We got off to a rocky start, but I do want to give credit words do we have had no issues since! We were shocked when we moved into this property and discovered two large holes and significant damage along the fence line in our backyard —none of which was present when we toured the home. Had we seen the property in this condition beforehand, we never would have agreed to rent it. Since moving in, we’ve tried repeatedly to contact the office to get the issue addressed, but the front desk rarely answers the phone. When they do, the staff is consistently rude, dismissive, and seems more interested in avoiding responsibility than helping tenants. It feels like we’re being ignored and brushed off at every turn. This experience has been incredibly frustrating. Renters deserve transparency and basic communication—this place offers neither. Proceed with caution.
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