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Indy Party Rentals
Indy Party Rentals — Équipements pour les fêtes avec un service attentif
1.8(5 avis)
Magasin de détail
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Indy Party Rentals — Équipements pour les fêtes avec un service attentif
Magasin d'articles pour la maison basé à Indianapolis et boutique de location d'équipements pour fêtes, situé au 2701 Brill Rd Ste #3. L'entreprise propose des structures gonflables et d'autres articles pour fêtes, avec des clients qui soulignent un service attentif et des explications d'installation qui ont aidé à adapter les commandes afin d'économiser de l'argent. Certaines évaluations décrivent de la frustration concernant la communication et la planification. Le magasin assure la livraison et le ramassage des articles loués.
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Location de châteaux gonflables pour les fêtes et événements d'enfants.
Parcours d'obstacles gonflables interactifs pour des célébrations pleines d'aventure.
Bacs à dunk divertissants avec cibles pour des jeux et des collectes de fonds.
Livraison et installation pratiques pour tous les articles de location.
Assistance pour les modifications de commande et les besoins en alimentation des équipements.
You let us down in the most significant way. As a proud member of the US Navy, we invested in two services, pouring our trust and finances into what we believed would be a memorable experience. Instead, you took our money and left us exceedingly disappointed on our military family day, abandoning us when we needed support the most. This betrayal stings deeply, and I can assure you, we will not forget this. Never again will we place our faith in your promises.
I don’t post reviews often. Pretty much exclusively when there is either amazing service or service so outrageously terrible someone needs to be warned. This review is the latter. I tried to work with Indy Party Rental. Text, email, calling. Finally got an invoice quote that included multiple things we specifically talked about not including. So I called and asked for revisions so that I could pay, and I even asked to come pay cash for the entire quote so that I could help bring down the cost on my own efforts. So I had them remove delivery, I would come get it, and I would come pay cash in person. I got a new quote the next day charging me more than the original quote, and they couldn’t explain why. They don’t care about customers. Just find someone else to work with.
DO NOT RENT FROM THIS COMPANY! The website is the epitome of unprofessionalism. I received a call Tuesday at 7:04 PM while dining out, informing me that I could have the ice cream machine on my desired date. Despite seeing the reservation times, I assumed there would be some flexibility. Little did I know that a business, especially a rental service, wouldn't open until 10:30 AM. I, immediately within 24 hours, asked to cancel my reservation and they refused. They would also not let me change my pick-up times. Very unprofessional, rude staff. DO NOT RENT FROM THEM!
Please dear god don’t WASTE your money. I wish I would have read these reviews. I rented a bounce house and a dunk tank for a company party. They couldn’t give me the bounce house I ordered and said they’d refund the difference, but I wasn’t notified until drop off. The dunk tank was absolutely trash. It’s busted up, seat only latched about 30% of the time, and the tarp behind the target was hung on an unstable, beat up pole, so it didn’t really do much of anything to prevent lost balls. Customer service is absolutely terrible.
I contacted this company to rent bouncy houses for my daughter’s sweet 16 birthday party and was very pleased with the service. I initially put in my order online and was contacted by a representative the next business day. I had selected one of the obstacle course inflatables and they wanted to make sure that we had the power available for all of the blowers necessary. Instead of allowing me to rent something that would make them more money, they explained the that with the power available, we would only be able to blow up one of the three sections of the obstacle course. They worked with me to modify my order to something that would work better for us and save me a little bit of money. Drop off and pick up of the inflatables was made much easier because of the excellent service that Shon provided. The party was at my parents’ house and he did a wonderful job of explaining everything to my mom and was incredibly friendly and helpful. I would definitely rent with this company again.
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