JP
J Parkers
Des plantes de qualité, un service médiocre
1.4
Business
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Des plantes de qualité, un service médiocre
J Parkers, situé à Old Trafford, Stretford, se spécialise dans la fourniture de plantes aux clients. Malgré une large gamme d'offres, les expériences des clients soulignent fréquemment des problèmes tels que des livraisons retardées et un emballage médiocre, ce qui entraîne souvent des plantes endommagées ou mortes à l'arrivée. Les avis indiquent une insatisfaction importante envers le service client, beaucoup se sentent ignorés et non soutenus lorsqu'ils expriment des préoccupations concernant leurs commandes. Bien que le site web présente une variété de plantes, les clients potentiels pourraient vouloir prendre en compte les retours avant de passer commande pour garantir une expérience satisfaisante.
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Approvisionnement en gros d'une large gamme de plantes, y compris les géraniums et les rudbeckias, pour les jardins et les projets commerciaux.
Commandes en ligne pratiques avec livraison à l'échelle nationale pour les jardiniers amateurs à la recherche de plantes de qualité.
Fourniture d'outils et de matériaux essentiels pour soutenir les besoins de plantation et d'entretien.
Assistance pour les commandes, les questions de livraison et le service après-vente afin de résoudre rapidement les problèmes.
Option pour les clients de Manchester de récupérer leurs commandes directement à notre point de retrait à Stretford.
Revendiquez J Parkers pour mettre à jour les informations, répondre aux avis et accéder aux statistiques.
Note globale
Charlene Bessell
Rude when ringing up to chase order. Late delivery. One item containing a large order stuck with evri. When it arrived most things looked half dead. Won’t be using again
Pam Shephard
The delivery was delayed and the plants were in transit longer than expected Plants however appeared ok after a period of recovery.
Stewart Scott
Absolutely dreadful experience! I received a dead plant after ordering a beautiful one… am currently seeking a refund and obviously would never ever use this business again! I seriously cannot believe someone packed a dead plant and thought there wouldn’t be any comebacks????
Dr Edavalath Mahamood
I have ordered Geranium and other plug plants including Rudbeckia online. More than 50 percent of the delivered items contained no viable plant in the pot( already dead). Customer service is appalling- felt like an interrogation than a meaningful conversation. If this is the way they handle customer calls ..!!-what else say. Disappointed- such a bad experience - despite website quoting good reviews, I wouldn’t recommend them. This is the worst online shopping experience I ever had….
Alisdair Buchanan
I’ve ordered plants online many times, but this has been my worst experience so far. The plants from J Parker’s arrived in very poor condition—some already dead—and the packaging was terrible, causing even more damage in transit. Customer service has been extremely poor too, with no meaningful support or resolution offered. I placed a similar-sized order with another supplier (at a slightly lower cost), and the difference was huge—healthy, well-packaged plants and excellent service. I still have another outstanding order with J Parker’s involving quite a few more plants, and I really hope that experience will be better. But based on this first delivery, I unfortunately can’t recommend them. In J Parker’s reply, they claim they can’t help due to the lack of an order number—this, to me, reflects a real lack of care. My name is clearly visible, and I’ve sent multiple WhatsApp messages already, including my order number (22762853), which I’ve provided several times. Each time, I’ve only received standard, unhelpful replies asking for the same information again. This kind of dismissive, copy-paste response just reinforces the poor customer experience. It’s frustrating to feel ignored rather than supported. I’m clearly not the only one—many other reviews echo similar concerns. I hope potential customers take note and choose a supplier that actually values their business.
