LJ
Laser Jewelry
Laser Jewelry : recréer, réparer et raviver des pièces précieuses avec un soin expert.
4(5 avis)
Jewelry Store
$$
Fondée en 2018
Laser Jewelry : recréer, réparer et raviver des pièces précieuses avec un soin expert.
Laser Jewelry à Baltimore propose des services de réparation, de polissage, de réparation de montres et de reconstruction de pièces précieuses au 3308 Eastern Ave. Les avis mettent en avant un service exceptionnel, des tarifs équitables et la capacité de raviver des objets de famille, avec des retours sur une prise en charge réactive et une réparation offerte après un malentendu lié à une barrière linguistique. La boutique prend également en charge les demandes de gravure, accueillant les clients en quête d'une touche personnelle.
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Réparation experte des chaînes cassées, fermoirs, bagues et autres bijoux utilisant le soudage au laser et des techniques traditionnelles.
Réparation et maintenance professionnelles des montres, y compris le remplacement de la pile, le réglage des bracelets et les réparations internes.
Restaurer les pièces sentimentales endommagées ou usées pour les ramener à leur état quasi-neuf grâce au polissage, au ré-emboutissage et à la reconstruction.
Créer des pièces de bijoux uniques et personnalisées à partir de zéro ou modifier des articles existants selon vos spécifications.
Gravure de précision pour bijoux, montres et cadeaux afin d'ajouter des messages personnels, des dates ou des motifs.
Ajustement précis des tailles de bagues à l'aide de la technologie laser pour un ajustement parfait sans endommager le métal.
Great service! Fixed my watch quickly and for a fair price. Serviceperson was very nice and helpful.
I called about having something engraved and was told it couldn’t be done same day because of how late in the day it was but I could pick it up tomorrow after driving 40 minutes to the location. I was told it wouldn’t be available until Tuesday. I had to pay to go through tolls and believe it was completely unprofessional and all they could say was I’m sorry I’m sorry. Complete waste of time unprofessional unreliable.
I took my chain to be repaired at Laser Jewelry and besides the great job they did repairing it they polished it and made it look brand new. Customer service is amazing i highly recommend this place!!! They definitely earned a new customer.
This place is amazing. They will recreate, reconstruct and revive your most dearest piece of jewelry. When you thought it was ruined go to Laser Jewelry and you will see the magic. I highly recommend this place!
UPDATE: After posting my initial review (posted below), the business reached out and sincerely apologized for my experience. They explained that there had been a misunderstanding due to a language barrier and invited me back to repair my necklace free of charge. I went in, and they fixed it without any issues. I really appreciate that they took the time to contact me, make things right, and stand behind their work. For that reason, I’m updating my rating from 1 star to 4 stars. INITIAL REVIEW: I am very disappointed with the service I received here. I brought my necklace in for repair twice, paying for the same issue each time. Unfortunately, the necklace broke again in the exact same spot a third time. When I returned, I was told I would have to pay yet again for the same repair. In my experience, when you take an item in for repair, the expectation is that the problem will be fixed properly. If the issue continues to occur in the same spot, that suggests the original repair was not done effectively, and it should be corrected without charging the customer repeatedly. For them to expect me to pay a third time for the same recurring problem feels unethical and unfair. I trusted this business to stand behind their work, but instead, I have been left frustrated, disappointed, and out of pocket with a necklace that still isn’t reliable.
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