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LensCrafters
LensCrafters à San Antonio : des soins des lunettes empreints de compassion qui vont au-delà.
5(5 avis)
Magasin de détail
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LensCrafters à San Antonio : des soins des lunettes empreints de compassion qui vont au-delà.
LensCrafters à San Antonio offre un service attentif pour les lunettes, le personnel étant salué pour sa compassion, son sens du service et sa volonté d’en faire plus. Les clients soulignent les poses de verres effectuées après les heures d'ouverture, des ajustements précis et des réparations mineures gratuites effectuées par des membres de l’équipe comme Sophia et Sofia, ainsi que le leadership chaleureux de Virginia, la responsable du magasin. Une destination accueillante et fiable pour une vision claire.
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Sélection et ajustement personnalisés des montures pour assurer un confort optimal et une correction visuelle.
Réparations rapides et souvent gratuites pour des vis desserrées, des montures cassées et la pose des verres.
Conseils d'experts sur les options de lunettes, leurs avantages et des solutions personnalisées adaptées à vos besoins visuels.
Assistance en dehors des heures d'ouverture et réparations urgentes pour vous aider à retrouver une vision claire sans délai.
Une assistance dédiée et amicale du personnel tel que Virginia et Sophia, garantissant une expérience fluide et agréable.
I've been coming here for a few years and never had any issues, very informative and kind crew! Sophia was especially kind today, fixed up my glasses and told me about my benefits so that I could get back to my work shift!
I recently got my new pair of glasses, and I couldn't be happier with the experience! The team was incredibly helpful and attentive, making the entire process smooth and enjoyable. They took the time to ensure that my glasses fit perfectly and were tailored to my needs. What stood out to me was their willingness to go the extra mile. They even adjusted my mom’s lens without any hesitation, showcasing their commitment to customer satisfaction. It's rare to find such dedicated service, and it truly made a difference. Overall, I highly recommend this place for anyone in need of new eyewear. The knowledgeable staff, combined with their exceptional customer service, made my visit a memorable one. Thank you for helping me see the world more clearly!
I had a wonderful experience at LensCrafters, thanks to Sofia. A screw had come loose on my eyeglasses, and she was able to fix it right away. What truly stood out was that she fixed it without any charge. This is truly outstanding customer service. I highly recommend this store!
I just want to take a moment to highlight Virginia, the store manager at LensCrafters. She was such a sweet and professional woman! Even though the store’s AC was out, she still greeted everyone with a big smile and made sure each customer felt comfortable and taken care of. You could tell she genuinely cares about her team and her customers. Her positive attitude made my visit such a pleasant experience despite the heat. Thank you, Virginia, for your kindness and dedication. People like you truly make a difference!
Wish I could give them more than 5 stars! Sophia and Virginia were angels. I waited till the last second to get my glasses fixed. The ladies at the store were compassionate, kind and helpful❤️ Stayed after hours to install new lenses to the frames I brought in.
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