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My 3 Sons Moving Company Lexington
My 3 Sons Moving Company Lexington: Communication claire, déménageurs professionnels à Lexington.
2.6(5 avis)
Home Services
$$
My 3 Sons Moving Company Lexington: Communication claire, déménageurs professionnels à Lexington.
My 3 Sons Moving Company Lexington propose des services de déménagement à Lexington, KY. Les avis sont mitigés : certains louent une communication claire, des équipes professionnelles et une manipulation soignée des objets ; d'autres signalent des tarifs trompeurs, des dommages matériels et un service client médiocre. L'équipe est reconnue pour le démontage de gros articles et des déménagements efficaces, avec des visites de service à l'adresse 2121 Richmond Rd #202b, Lexington, KY 40502.
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Déménagement tout inclus à Lexington et dans les environs, comprenant le chargement, le transport et le déchargement.
Services de déménagement complets pour les déménagements entre États ou à travers le pays, avec un transport sécurisé.
Emballage professionnel des biens avec des matériaux de qualité, plus le déballage à votre nouvel emplacement.
Démontage et remontage sécurisés des meubles volumineux pour faciliter le déménagement.
Services de déménagement de bureaux et d'entreprises efficaces avec une interruption minimale.
Fourniture de cartons, ruban adhésif, couvertures et autres articles essentiels pour un déménagement réussi.
Andrew, EJ, and Sam did a great job of clearing out our furniture in preparation for having our hardwood floors we finished. They were professional, friendly, and well equipped with the right tools to disassemble some of the larger pieces that needed to be taken care of. When I was looking for a local mover, this company came very well recommended from several friends and acquaintances, and I will certainly be recommending them in the future as well!
On December 1st, 2025, My 3 Sons Moving was contracted to move furniture out of one of my properties. During the move, one of their workers used a bungee cord strap to hold the storm door open, pulling it well beyond its normal position. This caused the door frame to break when they forced the door. I obtained two separate repair estimates—both came to approximately $500—to fix the damaged front door frame. My 3 Sons Moving only offered $75 toward the repair. I also have clear video footage from my door cam showing exactly how the damage occurred by their employee. As any property owner would understand, dealing with a broken front door frame just before possibly transferring the deed to new owners could be incredibly frustrating and unnecessary. Before hiring this company, I’d strongly suggest watching the video and asking yourself if this is the level of care you’d expect when trusting movers with your property.
DECEPTIVE PRICING, DAMAGED PROPERTY, UNETHICAL CONDUCT!!! 3 Sons Moving uses misleading pricing practices. They quote a low rate for two movers, then arrive with extra workers and raise the cost without clear approval. The contract language is vague and appears designed to justify surprise charges after the fact. I was overcharged $174.90, and the company brushed it off instead of fixing it. That is unauthorized billing, plain and simple. Customer service was just as bad—emails ignored, responsibility dodged, zero accountability. Do not trust their quotes. Do not rely on their contracts. Get everything in writing and refuse any last-minute changes, or better yet, hire another company. I am disputing the charge with my credit card and filing formal consumer complaints. Also, their claim that they contacted me is false. There were no calls, no missed calls, no voicemails.
DO NOT TRUST YOUR FURNITURE WITH "My 3 Sons Moving" Not only might it be damaged from mishandling, but they will NOT make it right. I wish I had seen the yelp reviews as they are extremely similar to what happened to me. Adding this review on Googe since that is where I looked and this type of feedback was missing. I will have to say that was one of the roughest moves ever. Wildcat did our last move, brought two trucks and not one item was broken or scuffed. They wrapped everything in blankets before even moving it through the house. My 3 Sons guys were speedy but did not take any care to any of our furniture. The lift gate on their trucks is very very ribbed and rough (as it should be anti-skid), yet instead of using dollies they would push everything out to and across it, grinding and ripping away at anything going across it. The bottom left rear leg, and corresponding molding was ripped from our wardrobe, the legs of my steel gun cabinet were bent and one ripped off. It was a heavy-duty reinforced steel cabinet. Our 3-month-old couch was man handled vs using team work then slammed down on the power adapters and pushed across the floor of the truck with no blankets. (have video) My cherry TV tray tables were set precariously on the lift and then knocked off to slam into a toy cabinet of my daughters. I am extremely unhappy and the company's contact Mitch Boggs is blowing me off and offering $60 per a damages policy that was never sent to me for review, and I certainly didn't sign. The policy to me would be void anyway as this is not just normal moving damages but GROSS NEGLIGENCE and mishandling. When bottoms start ripping off multiple things you'd think they'd stop and think. I pressed them to use their dollies. I didn't find till later a lamp had Its bottom popped off too. We don't buy the finest of furniture but apples to apples I'd say we are out over $300 to replace the wardrobe, $50-100 for the lamp, the TV trays that were knocked off the truck are scarred and they no long snap into place. One lateral filing cabinet they refused to use a dolly and kept dropping it down onto the concrete. I now have lots of legs of most of the furniture to sand and hopefully match the stain. Power cables to find as items I didn't plan to go were unplugged without me present in the room and some I still haven't matched up yet. And we just got the sectional, and it is scarred and has picks and stitching ripped on it as instead of team carrying much of it was man handled in a ripping and dropping fashion. I am currently seeking an attorney that will take this issue forward as it appears they are known for this. I wish I had seen some of these other reviews first.
From the first inquiry to the move, everything was great. Communication was amazing and the three men who showed up to move us were respectful, efficient and professional. They took care of our items and moved them safely with no problems. Would definitely use them again. Thank you to Blake, Sam and Tristan for a job well done!!
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