Ponto Gaucho Brazilian Steakhouse

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Kate Baileyvia Google

il y a environ 2 mois

My husband and I absolutely loved our experience at Ponto Gaucho Brazilian Steakhouse. We travel to Lubbock twice a month for doctor’s appointments from Carlsbad, and one of our doctors recommended this restaurant. It did not disappoint. If you want a high level steakhouse experience where every detail is thoughtfully attended to, this is the place. From the moment we sat down, the service was exceptional. Robert was our primary waiter, with Joseph also serving us, and both were attentive, positive, professional, and incredibly knowledgeable about the menu. Robert took time to educate us about Brazilian dishes and culture, which made the experience even more special. The food was outstanding. My husband did receive one pork rib that was a bit dry, but what happened next left such a great impression on us. Hugo noticed immediately when my husband passed on the rib, came right over to check in, and replaced it without us even asking. The new rib ended up being one of the best my husband has ever had. On our way out, Carlos greeted us, asked about our experience, and shared more about the restaurant. You can genuinely feel how much the entire staff and management cares, from the first interaction to the moment you walk out the door. Everyone was down to earth, warm, upbeat but also highly professional. The overall vibe is calm, welcoming, and indulgent while caring professionals buzz around you to take care of your every dining need for the entirety of your experience. A delicious, relaxed dining experience wrapped in nonstop, thoughtful service. We will absolutely be coming back. Highly recommend.

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Natasha Deevia Google

il y a 4 mois

We dined here for our anniversary and were blown away. The service was amazing and they went above and beyond for us. The food was incredible. We will definitely be back and highly suggest it to anyone for a special dinner!

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Austen Applegatevia Google

il y a 6 mois

The staff were excellent, provided great service and served wonderful food. We were celebrating our anniversary and everyone was incredibly kind and wished us a happy anniversary. The flan was incredibly good, so if you have room after the main courses, I absolutely recommend it!!!

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Jessica Ybarravia Google

il y a 7 mois

We have been to a lot of Brazilian steakhouse restaurants & this one did not disappoint. It was refreshing & delicious. The service was on point & great. The salad bar was tasty! The meat choices were great, my favorite was the house special cut, it was perfect 👌! They had something new we hadn't tried at the other Brazilian steakhouse restaurants, fried cheese! It was good my husband loved it, I wasn't much of a fan but it was okay. The salad bar had a corn salad that was the perfect amount of spices & flavors, it is a must try! The price is worth it. It is chilly in there, & dim setting but very friendly.

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gama mendezvia Google

il y a 8 mois

🙌💥✅🥳🤩 ⭐️⭐️⭐️⭐️⭐️ Incredible performance! I don’t consider this place a restaurant I consider it a wonderful beautiful experience. Since the moment you walk in the staff treats like your worth $1million bucks, The food is incredibly good. The salad bar is a real salad bar with all sorts of cheese, hams, fruits. Every staff was very attentive and truly customer-centric, they do care about people, something that is been lost. Full bar, and the view is incredible, try to sit close to the window. All I have to say is YES come it’s an amazing experience. Trust me you’ll feel like your in some high-end New York or Dallas restaurant, but better because the beautiful people that work here. Thank You