PC
Promac Computer Repair
Réparation informatique experte et ordinateurs portables reconditionnés, avec un service professionnel et tarifs équitables.
4.2
Business
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Réparation informatique experte et ordinateurs portables reconditionnés, avec un service professionnel et tarifs équitables.
Promac Computer Repair fournit des services professionnels de réparation informatique et des ordinateurs portables reconditionnés à Richmond, Virginie. D’après les avis des clients, l’entreprise est connue pour son personnel courtois et compétent, y compris des techniciens tels que Vernon, Amos et Kelvin, qui offrent une assistance rapide et de qualité pour le dépannage et les réparations. Les avis soulignent des tarifs justes et raisonnables, un excellent service client et une expertise sur les produits Apple. Bien que la plupart des expériences soient très positives, l’entreprise gère une gamme de problèmes informatiques tout en restant professionnelle.
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Tests complets et services de réparation pour les ordinateurs de bureau, les portables et les PC personnalisés, couvrant les problèmes matériels et logiciels.
Réparation spécialisée et dépannage pour les produits Apple, y compris les MacBooks et les iMacs, avec des techniciens experts.
Des ordinateurs portables et des ordinateurs reconditionnés de haute qualité en vente, testés et garantis pour fonctionner parfaitement.
Évaluation rapide et services d’installation et de configuration, y compris les mises à jour logicielles et la stabilisation du système pour garantir le bon fonctionnement de vos appareils.
Tarifs transparents et raisonnables sans réparations inutiles, offrant des conseils honnêtes et des solutions axées sur le client.
Note globale
Trev
I brought in a custom built PC that would not power on. After three days I was told the technician could not determine the cause of the failure despite testing, and no diagnosis was identified. I was then offered the option to have the PC looked at by a third party which I declined. I requested my computer back and a refund, but was refused because a “diagnostic” had been performed, even though the stated outcome was that they did not know what was wrong. I was charged $80 for a still broken computer and no explanation of the issue. Ultimately, I paid for a service that did not produce a diagnosis, a repair, or actionable information.
Billy Covington
Had a great experience at promac!! Everyone was super nice and accommodating. They dont make you pay for unnecessary repairs and are fair and reasonable with pricing!! Definitely recommend them to anyone having computer issues!!!
Melissa Takahashi
Vernon was exceptionally professional and courteous. He really knows his stuff! I purchased a refurbished laptop from ProMac and it works perfectly! While I was there, Vernon also helped me troubleshoot an issue that I was having with another laptop of mine. 10/10 Would highly recommend!!
Phil Woodard
We depend on our laptop a great deal so when it started having problems we got nervous about finding a quality repair shop. Kelvin took care of us and got it stabilized fast and additionally he set it up to download all the latest updates! Fast, quality and professional services at incredibly reasonable rates. Thanks Kelvin and Promac Computer Repair!!
Chris Booker
Excellent customer service. I drove into town from hampton roads just to handle a few transactions with Amos. He quickly assessed what he could do to help via telephone which made me decide to drive an hour to get them to handle my dilemma… and when I walked in he had both of my Mac’s on the counter ready to get me fixed. He stayed until I’m got both computers squared away. And made sure I was comfortable with what he fixed and adjusted before I left. I would refer this place to anyone with apple products in need of repair or to purchase apple products. I’ll definitely be back. And I have already started spreading the word of my positive experience there. Thanks guys
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