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Ray & Roy's Repair, Inc.
Ray & Roy's Repair, Inc. : entretien automobile de confiance avec une communication claire et transparente.
3.8(5 avis)
Réparation automobile
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Ray & Roy's Repair, Inc. : entretien automobile de confiance avec une communication claire et transparente.
Ray & Roy's Repair, Inc. est un atelier de réparation automobile situé au 13524 E Sprague Ave, Spokane, WA. Les avis mettent en avant une équipe terre-à-terre, une communication claire et un service fiable, plusieurs clients saluant des réparations rapides et des explications utiles sur ce qui est nécessaire maintenant et ce qui est recommandé pour l’avenir. L’atelier accueille aussi bien les voyageurs que les habitants, bien que quelques avis évoquent des problèmes de tarification ou de cohérence.
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Inspections complètes du système de freinage, remplacement des plaquettes, réparations des disques et entretien complet du système pour assurer un freinage en toute sécurité.
Diagnostic et remplacement des bras de suspension, des roulements et d'autres composants de la suspension pour une conduite fluide.
Inspections approfondies avec des explications claires, identification des problèmes et recommandations de réparation honnêtes.
Services de routine tels que le remplacement du moteur d'essuie-glace, les vidanges d'huile et les révisions pour maintenir votre véhicule en fonctionnement optimal.
Réparations rapides le jour même pour les voyageurs, avec un service accueillant pour tous les clients, y compris ceux qui ont des barrières linguistiques.
Been here a couple times for different issues over the years, always been a good experience. They are down to earth and easy to communicate with. Would recommend to family, friends, or anyone looking to get their vehicle worked on by a trustworthy shop.
Very friendly staff, the issue is have is pricing. I got quoted $720 for a rear wiper motor replacement, $800 adding in the 82$ inspection. I will be looking elsewhere.
I have gone here for a very long time and while I used to love this shop, things seem to have taken a turn to not being as great as they were. Now I do a lot of city driving and I do brake quite a bit but this shop has told me to repair my pads/rotors three times in three years which seems a bit excessive. They do a great job telling and showing you what is wrong but the work doesn’t seem to be the same quality. Even after getting my pads, rotors, and control arms fixed around this time last year, it still seemed off but I had just hoped it was due to cold weather. It wasn’t unfortunately. They are also booked out for weeks and serious repairs may have to wait. Other than the issue with my brakes, I would say they do a good job. Again, they “show and tell” so to speak which is appreciated. I had recommended this shop to my step dad as well a few years ago as I was satisfied with the work then and even he is looking into other shops at this point. If Shawn is still there (I believe he is), I would give him kudos as he was always thorough and honest. TLDR Used to love this shop but quality has gone down. Shawn was (is) the best
While on a road trip from Canada through the US, we needed to have our bearings replaced. We got in touch with Shaun, and he managed to fix our car the very same day. He also gave us some great advice! The car now runs better than ever :) The whole team was super welcoming, even with our broken English. Big thanks to all of you!
Fantastic place to take your vehicle! They were a huge help when my daughter’s car broke down and we were stuck. They were able to get her car fixed before they thought they would which we really appreciated! Great at communicating with us with what was needed now to get it going and what would be good to do in the future. Customer service is excellent and we will be bringing all of our vehicles here from now on!!
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